Land Rover Encino - Service Center

My service advisor and other staff are beneficial and knowledgeable regarding the needs to be maintained in my car, except for those people who wash my car. After the service of my car, they don't wash i knowledgeable regarding the needs to be maintained in my car, except for those people who wash my car. After the service of my car, they don't wash it until my service advisor is the one who cleans it for my convenience. I hope the manager educates the washer staff to follow the service advisor's guidelines to avoid customer complaints. More

My service advisor Mark was very thorough…. He was in constant contact with updated on my car… the mechanic sent a video update with future suggestions to look out for. My repairs were complete He was in constant contact with updated on my car… the mechanic sent a video update with future suggestions to look out for. My repairs were completed on time. My car was washed and looked great. More

Fast service and reasonably priced too, would recommend them. Its nice to have a new dealership in town them. Its nice to have a new dealership in town More

Beautiful, clean, modern new space and service department. Aesthetically pleasing, convenient location. Service department was quick and communicative. department. Aesthetically pleasing, convenient location. Service department was quick and communicative. More

Great service, very professional, very attentive with my needs and wants. Nothing but great things to say needs and wants. Nothing but great things to say More

Beautiful place to bring my beautiful car, I feel confident my request would be address. Thank you confident my request would be address. Thank you More

The services was just that excellent. Alex was very knowledgeable about the care of interest for me. I love the fact the service didn’t take up my whole day. Alex was very knowledgeable about the care of interest for me. I love the fact the service didn’t take up my whole day. More

Bijan in the sales department is the best of the best. This is the 5th Landrover he has gotten for me. He is honest, kind, patient and really cares about his customers. I cannot recommend him enough fo This is the 5th Landrover he has gotten for me. He is honest, kind, patient and really cares about his customers. I cannot recommend him enough for the best experiencing in buying or leasing a vehicle. You will be in great hands with him! The only reason i'm. not giving the dealership 5 stars is I think their service department could be more responsive. I've had a few recent experiences where they did not get back to me, did not have a proper answer to my questions and also transferred my call to a service adviser's voicemail that was away for 3 days. I think this department needs to work a little harder to take care of their customers. That being said, overall a great dealership! More

Amazing customer service! Definitely was above and beyond. My service advisor, Jack stayed in touch with me on the progress and recommendations for my car while it was there. Definitely was above and beyond. My service advisor, Jack stayed in touch with me on the progress and recommendations for my car while it was there. More

Service was impeccable. Jack was very patient and walked me through the whole car service process. Jack was very patient and walked me through the whole car service process. More