Land Rover Encino - Service Center

The staff is friendly and knowledgeable. The waiting area is modern and bright with free refreshments. The overall look of the place is very clean and modern. Overall everything was great. The waiting area is modern and bright with free refreshments. The overall look of the place is very clean and modern. Overall everything was great. More

Our service advisor, Alex was beyond wonderful to work with. He was professional, concise and friendly. This is the kind of service that will keep me coming back to the Woodland Hills location. Thanks with. He was professional, concise and friendly. This is the kind of service that will keep me coming back to the Woodland Hills location. Thanks again Alex! More

Great customer service, very professional and gentle. Thank you very much it was a good experience. Thank you very much it was a good experience. More

Beautiful dealership. Helpful service department great customer service. Alex was great and helpful. Five star service Helpful service department great customer service. Alex was great and helpful. Five star service More

Except for loan car, every services were good and on time. Reception and service was kind too time. Reception and service was kind too More

Chris Previtire and Mark Shuler and the rest of the service team were good to work with. Professional and efficient! Finally got our 2nd remote. service team were good to work with. Professional and efficient! Finally got our 2nd remote. More

Service was good at new location and the advisor was good and communicated well with me and communicated well with me More

I was provided with excellent service. All my questions/concerns were addressed. I was notified timely of every detail throughout servicing my car. Alex went above and beyond to make sure All my questions/concerns were addressed. I was notified timely of every detail throughout servicing my car. Alex went above and beyond to make sure my car was serviced and returned back on time. More

The Encino location had horrible service, once they cleaned house and started fresh in Woodland hills, it's like walking into a completely different experience. They still have some cleaning to do but cleaned house and started fresh in Woodland hills, it's like walking into a completely different experience. They still have some cleaning to do but they are making huge strides. More

Service was just ok. The first time I went regarding a concern over the coolant in my car, I was told to just keep on going back there to refill my coolant everytime I The first time I went regarding a concern over the coolant in my car, I was told to just keep on going back there to refill my coolant everytime I get an alarm since their service is fully booked and there’s no loaner available for me to use. Have to wait until October before they have a loaner available. My car is just more than a year old and before I went to their service department regarding my concern, the coolant was refilled by them a week before that. Good thing my husband called the next day and got to speak to Jack about the problem. He got us a loaner and adviced us to bring the car in for service right away ‘coz there’s a tendency that the car might overheat if we keep on using it. Thank you, Jack! More