Land Rover Encino - Service Center

Service was just ok. The first time I went regarding a concern over the coolant in my car, I was told to just keep on going back there to refill my coolant everytime I The first time I went regarding a concern over the coolant in my car, I was told to just keep on going back there to refill my coolant everytime I get an alarm since their service is fully booked and there’s no loaner available for me to use. Have to wait until October before they have a loaner available. My car is just more than a year old and before I went to their service department regarding my concern, the coolant was refilled by them a week before that. Good thing my husband called the next day and got to speak to Jack about the problem. He got us a loaner and adviced us to bring the car in for service right away ‘coz there’s a tendency that the car might overheat if we keep on using it. Thank you, Jack! More

My first time at the new location. Very nice! Jack took care of me on time. He worked through my crazy work travel schedule. Height sensor failure /strut failure on my Evoque replaced Very nice! Jack took care of me on time. He worked through my crazy work travel schedule. Height sensor failure /strut failure on my Evoque replaced through 3rd party insurance went well but took time. Jack was outstanding in all aspects. Will return and happily work with Jack again. More

Overall great service and Jack was super professional, communicative and clear on estimated work and timeframes. Also the new location is a much needed improvement and an amazing facility! communicative and clear on estimated work and timeframes. Also the new location is a much needed improvement and an amazing facility! More

There is another Land Rover dealer closer to my house, however, I choose Land Rover Woodland Hills because their customer service is friendly, professional, and honest. They make the experience of buying however, I choose Land Rover Woodland Hills because their customer service is friendly, professional, and honest. They make the experience of buying a car or servicing a car pleasant. Professionalism, integrity and friendliness go a long way. The dealership itself is also quite beautiful. But it’s the customer service that keeps maintains my loyalty. More

Awesome customer service. Specially service representative Robert. he is very nice/ helpful person. Thank you Robert Specially service representative Robert. he is very nice/ helpful person. Thank you Robert More

Love this dealer, the staff, and the new location. Joe is a fantastic service rep. Joe is a fantastic service rep. More

Love the new facility. Robert was wonderful in helping me to decide what to fix on my car. He worked with me and kept in contact the whole time. Robert was wonderful in helping me to decide what to fix on my car. He worked with me and kept in contact the whole time. More

Service was fast and efficient. Joe was my service rep and helped make the process seamless. Would definitely come back! Joe was my service rep and helped make the process seamless. Would definitely come back! More

A new and beautiful dealership in walking distance to many shops and restaurants. Everybody was friendly! Alex my service advisor, and Faye are the best! many shops and restaurants. Everybody was friendly! Alex my service advisor, and Faye are the best! More

Taking my car in is never a chore that I want to do but Jack at Encino Land Rover made it easy! When things were taking too long in the shop, he got me right into a loaner car. Jack dropped off my vehicle Jack at Encino Land Rover made it easy! When things were taking too long in the shop, he got me right into a loaner car. Jack dropped off my vehicle at my home and picked up the loaner car so that I didn't need to make another trip! Thanks :) More