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Land Rover Encino - Service Center

Woodland Hills, CA

4.6
186 Reviews

186 Reviews of Land Rover Encino - Service Center

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September 21, 2023

Got my car speakers fixed no problem. Happy with the turnaround time and the pickup procedure. More

by pak56h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
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Sep 24, 2023 -

Land Rover Woodland Hills responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 19, 2023

The service department and clean professional, her all the service advisors on eligible customer service. More

by haigannatalie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe, Danny, and Bijan
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Sep 22, 2023 -

Land Rover Woodland Hills responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 16, 2023

Customer service is great, just very disappointing that you never have loaner cars when we leave our car for service. This is a very high end vehicle and and I always had a rental before I got a Range Rove More

by nicolegelbard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Shuler
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Sep 19, 2023 -

Land Rover Woodland Hills responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (818) 861-9021 for further assistance with moving forward. We hope to hear from you in the future.

September 02, 2023

More than happy with the service at Land Rover. Especially a pleasure working with Jack Elliot! More

by haanzolooo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Elliot
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Sep 06, 2023 -

Land Rover Woodland Hills responded

Hi, your comments keep us motivated and working hard for all our guests! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 21, 2023

Tonya helped us with our vehicle maintenance and whatever it was due at the time. She was very helpful and informative of our options. Great customer service. More

by davenportdeisy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya
Report | Print
Aug 26, 2023 -

Land Rover Woodland Hills responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 17, 2023

Tonya was very easy to work with from the beginning to the very end. Very nice and professional service. More

by Rjgray2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya
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Aug 22, 2023 -

Land Rover Woodland Hills responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 04, 2023

I love my car but I'm not happy with the dealership. After service, my car was as dirty as I took it. And why don't you have loaners??? I had to use Uber going home and coming back to pick up my car😡 More

by Rukia24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan
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Aug 07, 2023 -

Land Rover Woodland Hills responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (818) 861-9021. We hope to hear from you.

August 04, 2023

Great customer service by Megan Cantu. I would highly recommend bringing your vehicle for service to this dealership. More

by Teresacastro331.tc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Cantu
Report | Print
Aug 07, 2023 -

Land Rover Woodland Hills responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Land Rover Woodland Hills and we hope to be of service again in the future.

August 02, 2023

Car pickup was delayed to ensure it was properly cleaned. Completely unwashed when I arrived. I expected a lot more from the dealer I purchased prepaid services. More

by todd.ignatius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Aug 06, 2023 -

Land Rover Woodland Hills responded

Hello, Thank you, for reaching out to us. Your opinion plays an integral part in our customer service. If you are willing, please call our General Manager at (818) 861-9021 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

July 28, 2023

Professional, courteous and go above and aboard to ensure your satisfaction. Never had such 5 star service in the 15 years I have owned a Range Rover More

by svet99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack
Report | Print
Aug 01, 2023 -

Land Rover Woodland Hills responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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