Landers Chrysler Dodge Jeep Ram of Norman - Service Center

M’y service was very efficient and checking was simple My check in was very simple and fast. Checked in the night before then landers called the next day when Truck was ready, very friendly and professio My check in was very simple and fast. Checked in the night before then landers called the next day when Truck was ready, very friendly and professional. More

Service dept far superior to sales dept After 2 weeks of dealing with a sales dept that was less than helpful or honest/open, and after 2+ weeks of trying to get it scheduled, due to dealin After 2 weeks of dealing with a sales dept that was less than helpful or honest/open, and after 2+ weeks of trying to get it scheduled, due to dealing with sales people screwing up what we asked for, the holiday & work schedules, we were finally able to bring in our durango on Friday 11/30/18, to have the mopar hitch receiver installed. The Service staff was great. Very helpful!!! I can’t say that enough. We had a great experience with them. The service folks removed the incorrect equipment (that the sales dept erroneously scheduled & carried out, totally ignoring what we had requested) & installed the mopar hitch yesterday, though it did take longer than expected (also due to having to remove the incorrect equipment) and I was able to pick it up today (due to work scheduling conflicts). Our service rep was great as well. Very thorough with the quote & explanation of work being done. Thank you Braxton, for being so helpful. The only ding that I would give the service dept was the price of the labor for the install; but I’ll look past that since they had to remove the incorrect equipment (thanks a lot sales dept & your screwup). I don’t if that made it more expensive for labor, but I wouldn’t doubt it since it doubled install time for the mopar parts. More

Recall work I had three recalls that needed done. Everyone was very Friendly and work preformed on time. I would recommend the service department to my friends an I had three recalls that needed done. Everyone was very Friendly and work preformed on time. I would recommend the service department to my friends and family. P.S. Next time I have to write a 25 word review I’m not doing it. More

more info my overall experience for a job well done.it would b nice for u to tell ppl just because u make an appt does not mean we will b able to look at ur car my overall experience for a job well done.it would b nice for u to tell ppl just because u make an appt does not mean we will b able to look at ur car there.its just a reservation spot.i did not like being told that after a 2 week advance appt and driving over an hour there as well as taking off work.they never looked at my car.so u should tell ppl this.but my overall experience with service was good. More

Recall Everyone was very polite and helpful. I had a recall on my jeep, needed an oil change, and my tires were low. All were taken care of in a timely fashi Everyone was very polite and helpful. I had a recall on my jeep, needed an oil change, and my tires were low. All were taken care of in a timely fashion More

Oil change They reviewed about battery check fluids etc. with me. I appreciated them going over everything with me. Also checked all fluids, air in tires, and ra They reviewed about battery check fluids etc. with me. I appreciated them going over everything with me. Also checked all fluids, air in tires, and radiator. More

Oil change Main reason for 2 stars is the 2 hr. 'Fast Lane' oil change. Service personnel could, at least seem, a little more content in their positions. However Main reason for 2 stars is the 2 hr. 'Fast Lane' oil change. Service personnel could, at least seem, a little more content in their positions. However, they were most accommodating where possible. More

Jeep repair Service Department - Anthony was great. Made a point to keep me updated on the repair status of my vehicle. He was the only person we dealt with and Service Department - Anthony was great. Made a point to keep me updated on the repair status of my vehicle. He was the only person we dealt with and He was always pleasant. More

Awesome employees they get the job done! Very nice ppl they always let you know when theirs a recall on your vehicle. Also remind you when it's time for oil change and tuneup. I like the fac Very nice ppl they always let you know when theirs a recall on your vehicle. Also remind you when it's time for oil change and tuneup. I like the fact they remind you of things thst need to be done. Even when we're so busy in this chaos world. Thanks Joseph and Jani Howard More

Good experience Good experience. She gave me an accurate timeline and worked with me on getting a loaner vehicle while recalls were being performed on my truck. Very Good experience. She gave me an accurate timeline and worked with me on getting a loaner vehicle while recalls were being performed on my truck. Very friendly and helpful. More