Landers Chrysler Dodge Jeep Ram of Norman - Service Center

Everything went smoothly getting our 2016 Renegade repaired for a manufacturers recall. I dont have 25 words to say so please change your 25 word requirement. repaired for a manufacturers recall. I dont have 25 words to say so please change your 25 word requirement. More

Very satisfied with my purchase very satisfied with my sales person . I came back to get my windshield replaced however due to it having a large chip and when my car was returned I got to witness my car b sales person . I came back to get my windshield replaced however due to it having a large chip and when my car was returned I got to witness my car being drove in a hurried nature borderline careless I got in my car there was a extremely strong perfume smell in my car the floor did not have a paper mat there was shop dirt all over the floor mat I had just cleaned and to add insult to injury my radio channel had been switched to booty shaking music and the volume cranked to a level so high it was shaking my mirrors that can’t possibly be ok for a brand new windshield that tape is literally helping it keep seal. I tried to make contact with the sales manager about this so they could identify who drove my car and advise against this behavior but the sales manager opted not to contact me back . The amazement and happiness I experienced when I bought this car is now jaded by the thought of someone taking my car out for a joy ride at my expense. I have faith that this is a good dealer but the failure in ensuring me that this will not happen ever again has left me disappointed More

Customer service was very helpful and always kept me up to date on the status of my car. Helped me out a lot and in good time. to date on the status of my car. Helped me out a lot and in good time. More

Service department was very helpful. The problems with the passenger-side running board seem to be fixed. The personnel at the dealership have all been cordial and friendly. the passenger-side running board seem to be fixed. The personnel at the dealership have all been cordial and friendly. More

This dealership is fast, friendly and helpful. I would use them again. They even saved me money on my oil change and tire rotation. Thanks use them again. They even saved me money on my oil change and tire rotation. Thanks More

I was given an honest and accurate estimate on how soon my vehicle could be looked at and when it would be finished. I had a very positive visit. my vehicle could be looked at and when it would be finished. I had a very positive visit. More

I was traveling back to Texas and my Jeep almost ran hot. I lifted up my hood; smoke and coolant was everywhere. After some research I discovered that Lander's Jeep dealership was 21 minutes up the road. Whe I lifted up my hood; smoke and coolant was everywhere. After some research I discovered that Lander's Jeep dealership was 21 minutes up the road. When I got there Gennifer greeted me at the door with a smile and kept the smile through my frustration during the entire process. Almost $1100 later my Jeep was ready for the road again. If Gennifer was guaranteed to be my service advisor every time I pulled in a dealership I would pay that every time even though it's not ideal. She was exceptional and I so appreciate her. Lander's you have an incredible employee on your team!!!! She gets 5 stars in my book. I don't see her name listed in the menu options. (Just FYI) More

Teresa gets my 100% appreciation & respect. She went above & beyond to research our warranty and make sure we weren’t stuck with a huge bill we couldn’t afford. above & beyond to research our warranty and make sure we weren’t stuck with a huge bill we couldn’t afford. More

Teresa is amazing! Excellent communication and kept me up-to-date the whole time! My vehicle was there during the snowstorm and the parts were delayed coming from Dallas so it took longer than projected a up-to-date the whole time! My vehicle was there during the snowstorm and the parts were delayed coming from Dallas so it took longer than projected and she comped the cost of the rental car for us which was extremely helpful since my service ticket was almost $4000. More