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Landers Chrysler Dodge Jeep RAM - Service Center

Little Rock, AR

3.2
1,242 Reviews

1,242 Reviews of Landers Chrysler Dodge Jeep RAM - Service Center

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April 23, 2020

Service Dept Good service. No problems, Had the Jeep service. Everyone helpful. During this time service was done without any problems. Would recommend to family a More

by CEBBJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Cook, Tim Baker, Calvin Evans, Winston Marshall
Apr 24, 2020 -

Landers Chrysler Dodge Jeep Ram responded

CEBBJR, We're pumped that you had a great experience in our service department! Thanks for trusting us to service your Jeep, and we look forward to seeing you again next time!

April 22, 2020

My expericne was just great except they had no coffee. I like doing business with Steve Lander they do very good work and their service dept. is outstanding I would recommend them to all my friend. More

by KSTWIG7335
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Simms
Apr 23, 2020 -

Landers Chrysler Dodge Jeep Ram responded

KSTWIG7335, Thanks for the kind review! We're glad you had a great experience, even without the coffee! Thank you for your patience and understanding during this difficult time!

April 22, 2020

excellent Excellent place. Technician was very friendly and came to me to explain things I had a very good experience. Will be coming back. They are adhering More

by rocketrazorback
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Baker
Apr 23, 2020 -

Landers Chrysler Dodge Jeep Ram responded

rocketrazorback, Thanks for the kind review! We're glad you had an awesome experience in our service department, and we look forward to seeing you again in the future!

April 22, 2020

Great service Thanks for being open in these trying Coronavirus Times. These service issue was handled promptly even though a part had to ordered. I was kept up o More

by rcorb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lawhon and Julie
Apr 23, 2020 -

Landers Chrysler Dodge Jeep Ram responded

rcorb, Thanks for the thoughtful review! We're doing our best to provide excellent service while ensuring the safety of our staff and customers. Receiving reviews like this truly makes it all worth it! We're glad we could help you out!

April 21, 2020

Coral was great .. this car I’m not happy with check engine comes I bring it to u then it takes hrs and hrs to get a call back and when they do they lie and soon as I pick my car up within 2 hrs check e More

by BELCHERBETHANN
Recommend Dealer
No
Employees Worked With
Apr 27, 2020 -

Landers Chrysler Dodge Jeep Ram responded

BELCHERBETHANN, It is unlike us to let a customer drive off the lot in the vehicle they are unhappy with. We're very concerned to hear about the issue you're having with your vehicle, and we're determined to get it in full working order. We would like to get in touch with you to speak more about this so we can find a solution. Please expect a private message from our team regarding your contact information. Thank you.

April 20, 2020

Would not recommend.Full courtesy check was not complete Would not recommend. Full courtesy check was not complete had two blow outs once I got on the highway. Called to complain. No accommodations were ma More

by schwanyse
Recommend Dealer
No
Employees Worked With
Jim Milam, Brent Jones, Mike Crow, Tim Baker
Apr 21, 2020 -

Landers Chrysler Dodge Jeep Ram responded

schwanyse, We're very concerned to hear about the issues with your vehicle. It is unlike us to let a customer leave their service appointment with an incomplete courtesy check. We'd like to reach out and speak with you about this to find the appropriate solution. Please expect a private message regarding your contact information. Thank you.

April 18, 2020

this is the second chance, and the experience was horrible, problems with my high temperature car, the new year 2019, bought in Dec changes of day to day everything normal, the car started with high More

by Jose Villalobos
Recommend Dealer
No
Employees Worked With
Richard Nelson
Apr 21, 2020 -

Landers Chrysler Dodge Jeep Ram responded

Jose, We're disappointed that you are still unsatisfied with your experience. We always strive to provide quick and efficient service, and it is unlike us to send a customer away unhappy with their service. We are grateful that you gave us another chance, and we hope this isn't the last we see of you. Please don't hesitate to reach out to us with any questions or concerns you may have. Thank you.

April 12, 2020

Fiat Renegatto “Jeep” Renegade with lots of issues that will never replicate themselves at the dealership because ... Italy. But they looked hard and did what they c More

by gouldbl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I didn’t commit names to memory.
Apr 14, 2020 -

Landers Chrysler Dodge Jeep Ram responded

Thanks for taking the time to leave a review and share some feedback. We're glad that we could help you out, and we hope to see you again in the future.

April 08, 2020

I had a key fob made in service dept here and the lady who helped me was nice. It was pricey but I had to have it. More

by JOHANNABRWN
Recommend Dealer
Yes
Employees Worked With
NA
Apr 09, 2020 -

Landers Chrysler Dodge Jeep Ram responded

Johanna, Thanks for the kind review! We're glad you had a good experience in our service department, and we hope to earn that fifth star from you next time!

April 06, 2020

I’m very disappointed and dissatisfied I brought vechicle in twice and my truck still not fixed.check engine light still on waisted money.Pissed More

by dworth2013
Recommend Dealer
Yes
Employees Worked With
Brent Jones
Apr 07, 2020 -

Landers Chrysler Dodge Jeep Ram responded

dworth2013, We're concerned that the problem with your truck still hasn't been resolved. We'd like to learn more so we can get it fixed up for you. Please expect a private message from our team regarding your contact information as we cannot identify you from your username. Thank you.

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