
Landers Ford
Collierville, TN
Filter Reviews by Keyword
By Type
526 Reviews of Landers Ford
Ian was quite knowledgeable of the automobile I purchased. Also he wasn't pushy at all, while making the sale in polite way that made the experience a success purchased. Also he wasn't pushy at all, while making the sale in polite way that made the experience a success More
Service and overall experience was pleasant and professional. We’ve bought multiple cars from Landers and appreciate how they do business. professional. We’ve bought multiple cars from Landers and appreciate how they do business. More
Purchased my car there in 2014. Was very satisfied with that experience. Have used their service department twice. I'm not very impressed. The last visit was to comply with several Was very satisfied with that experience. Have used their service department twice. I'm not very impressed. The last visit was to comply with several recalls. In total there were about 10 book hours of work. Meaning a bit over a days work. It took them 5 and that was after I pushed. The service rep then tried to tell me how I was getting several thousands of dollars of work performed at Ford's expense! Come on dude, it's recall work because Ford screwed up. For a base line, I started my mechanics career out as a Ford dealership mechanic! I moved into aviation maintenance many years ago but I have a pretty good understanding of how thing work.i also visited their parts department a couple of weeks ago to see about a replacement part. The quoted price was ridiculous! I purchased it from another dealer for half the price. If you're looking for service or parts, I'd recommend going elsewhere. More
I had 2 warranty issues that needed to be fixed and an oil change. Neither of the problems were fixed. All they had to do was test and could have easily seen they were not fixed. I picked my car up on a S oil change. Neither of the problems were fixed. All they had to do was test and could have easily seen they were not fixed. I picked my car up on a Saturday and showed the service worker they were not fixed. He said that someone would contact me to get it fixed and no one ever did. I will go to a different dealership to get these fixed. More