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Landers Ford

Collierville, TN

4.4
287 Reviews

2082 West Poplar Ave

Collierville, TN

38017

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287 Reviews of Landers Ford

September 12, 2022

WORST car experience EVER! !! Tried to charge us almost $4,000 for WARRANTY work!!!! Horrible communication, NO customer service. Service Manager does not return calls. A More

by Ruby Wednesday
Recommend Dealer
No
Employees Worked With
Sean Fritz
Sep 14, 2022 -

Landers Ford responded

Hi, we always strive to do 100% for all of our customers so we’re extremely disappointed to hear of your negative experience with us. Please contact our Service Manager, Tony Fowler, at (901) 854-3600 if you’d like to discuss this matter further. Thank you again for your honest feedback and we look forward to hearing from you. Take care.

Sep 15, 2022 -

Ruby Wednesday responded

Ha! That window closed after our many repeated efforts to communicate with Landers Ford service department. We called the service manager while the car was on-site and he never returned our call. If this customer service illustrated 100%, sure would not want the 0% experience again!!!

August 03, 2022

Everyone at Landers collierville is very helpful and accommodating. New vehicle delivery is great and service couldn’t be better. Great dealership. I recommend them to all of my friends and family. More

by scannon44
Recommend Dealer
Yes
Employees Worked With
Tom Scism,Allan Dabieh,Tony Fowler
Sep 14, 2022 -

Landers Ford responded

Hi, we appreciate your recommendation of our dealership! If there is anything else we can do to assist you, please let us know! Take care!

July 27, 2022

We had an Extremely Tremendous Experience! Daveyon the sales consultant was courteous and a true professional, he went in-depth details about the vehicle and believe me when I say "my husband More

by Fred H.
Recommend Dealer
Yes
Employees Worked With
Daveyon and Eric
June 26, 2022

Fantastic service buying my new car. Jason was such a big help! Will buy all my future cars here More

by Renaeariel
Recommend Dealer
Yes
Employees Worked With
Jason, charles
Sep 14, 2022 -

Landers Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

June 07, 2022

Awesome experience! Patrick was awesome at getting me in the truck I wanted and explaining every detail about the vehicle and Charles in finance was top notch!! Great te More

by danielsjeremy44
Recommend Dealer
Yes
Employees Worked With
Patrick V
June 04, 2022

Best experience ever. Will always use Landers from now on. Ryan Pavlicek was the best sales man ever. More

by jack_mcadoo
Recommend Dealer
Yes
Employees Worked With
ryan
May 30, 2022

Tom Scism is an absolutely great sales consultant. He really works hard to get the deal done. More

by Red
Recommend Dealer
Yes
Employees Worked With
Tom Scism
May 19, 2022

This was a horrible experience, I searched for a truck for my husband and found one at this dealership, I was skeptical about purchasing from here because I’ve heard a lot of horror stories about this dea More

by Jenifersandridge
Recommend Dealer
No
Employees Worked With
Wendell Brown
May 12, 2022

Professional, responsive, great communications, thorough, helpful, in tune with our needs, strived to make the best deal for both parties More

by Hoss
Recommend Dealer
Yes
Employees Worked With
Rocky walden, charles the finance guy
May 03, 2022

They did a great job getting my Bronco delivered in a very difficult time with Ford production. More

by Gary Dodson
Recommend Dealer
Yes
Employees Worked With
Jason Adams
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