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Steve Landers Kia - Service Center

Little Rock, AR

4.2
413 Reviews

413 Reviews of Steve Landers Kia - Service Center

Sort by
May 02, 2025

Service exceeds expectations, a bit pricey, but completes service in a timely manner. Thanks guys. More

by oneilclarke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tasha James
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May 02, 2025 -

Landers Kia responded

Thank you for your kind words! We're thrilled to hear that our service exceeded your expectations and that we completed it on time. We appreciate your feedback regarding pricing and will continue to strive to provide great value. We hope to see you again at Landers Kia! Sincerely, The Landers Kia Team

May 02, 2025

smooth, easy service. wounderful service from the young lady at the desk. the emails setting things up really helped More

by mmb.orsini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2025 -

Landers Kia responded

Thank you for your wonderful review! We’re thrilled to hear that your experience at Landers Kia was smooth and easy, and that our team member was able to assist you effectively. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Landers Kia Team

April 29, 2025

Sales man is very nice & kind person I visit second time also is the nice person and cold More

by mehboob_khan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2025 -

Landers Kia responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with our team at Landers Kia. It's great to know that our sales staff made your visits enjoyable. We appreciate your support and look forward to welcoming you back for your next visit! Sincerely, The Landers Kia Team

April 29, 2025

The employees are friendly and welcoming. .They keep you informed via text about your car…The outside and inside of this dealership stays so clean.. More

by nstuckey18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Brooks
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Apr 30, 2025 -

Landers Kia responded

Thank you for your feedback! We're delighted to hear that you found our employees friendly and welcoming, and that you appreciated our communication regarding your car. At Landers Kia, we take pride in maintaining a clean and inviting environment for our customers. We look forward to serving you again! Sincerely, The Landers Kia Team

April 27, 2025

The service on my took way longer than I expected. I waited three and a half hours for the service. More

by catmchandler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2025 -

Landers Kia responded

Thank you for sharing your experience with us. We understand that a three and a half hour wait can be frustrating, and we appreciate your feedback on our service time. At Landers Kia, we are committed to improving our efficiency, and your input is invaluable in helping us achieve that. Please feel free to reach out to us directly if you have any further concerns or suggestions. We hope to serve you better in the future! Sincerely, The Landers Kia Team

April 24, 2025

I received great customer service, and the staff was very professional. This world needs more people like them. More

by jporchay27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2025 -

Landers Kia responded

Thank you so much for your wonderful review! We're thrilled to hear that you experienced great customer service at Landers Kia and found our staff to be professional. Your kind words mean a lot to us! We look forward to serving you again in the future. Sincerely, The Landers Kia Team

April 24, 2025

Probably our best ever service experience from start to finish. Tony was patient in explaining and answering my questions, super polite and friendly. Service was performed in a timely fashion complete with More

by MARKSMAR95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Apr 25, 2025 -

Landers Kia responded

Thank you for your wonderful review! We're thrilled to hear that you had the best service experience at Landers Kia. It's great to know that Tony made such a positive impact by being patient and friendly. We always aim to provide timely service, and we're glad you appreciated the service video and your beautifully cleaned car. Thank you for highly recommending us, and we look forward to seeing you again soon! Sincerely, The Landers Kia Team

April 24, 2025

I can't believe how I was treated by a dealership that I bought two cars from before, I will never buy a vehicle from them again More

by melman1267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Whitlock
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Na
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Apr 25, 2025 -

Landers Kia responded

Thank you for sharing your experience. We understand your concerns, and it's disheartening to hear that your recent interaction did not meet your expectations. At Landers Kia, we strive to uphold high standards for our customers, and your feedback is valuable to us. Please feel free to reach out to us directly so we can address your experience and improve our service. Sincerely, The Landers Kia Team

April 21, 2025

Everyone was genuinely friendly and helpful. No pressure, just answered questions, showed us what we were looking for and when we looked for a model with a couple of extras, they found it and go More

by Ralph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TJ
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Apr 21, 2025 -

Landers Kia responded

Thank you, Ralph! We truly appreciate your kind words about your experience at Landers Kia. It's wonderful to hear that you felt supported and found the right model with all the extras you were looking for. We strive to make every deal as easy and enjoyable as possible. We look forward to seeing you again soon! Sincerely, The Landers Kia Team

April 15, 2025

Has been easy to make an appointment. Customer service has been very good. Sometimes it takes longer than expected wait time but I write that off to you can't get good help anymore. More

by hquarles51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
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Apr 16, 2025 -

Landers Kia responded

Thank you for your feedback! We're glad to hear that you've found it easy to make appointments and that our customer service has been good. We appreciate your understanding regarding the wait times, as we strive to provide the best service possible at Landers Kia. We hope to see you again soon! Sincerely, The Landers Kia Team

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