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Landers McLarty Ford of Fort Payne
Fort Payne, AL
300 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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December 13, 2019
Great service! I found there was a recall on my 2005 Ford Five Hundred door latch. Called and spoke with Thor in the Service Department. He was great! Ordered my par I found there was a recall on my 2005 Ford Five Hundred door latch. Called and spoke with Thor in the Service Department. He was great! Ordered my parts, set my appointment and did the follow-up. They did a check on all points while my car was there: tires, brakes, lights, fluids and more for no additional charge. (no charge on recall) Then like icing on a cake, I found a Christmas thank you card in my car from Thor and his department. Wow! Makes me want to go back. Thank you Landers McLarty Ford. I was even pressured to purchase a new vehicle :) More
by BMCLAREN2011
Verified CustomerEmployees Worked With
Thor Slaton
December 13, 2019
Unsatisfied customer I only had my vehicle for 2 weeks.. At the time of purchase, the salesman assured me there were no issues and that he wouldn't be selling the vehicle I only had my vehicle for 2 weeks.. At the time of purchase, the salesman assured me there were no issues and that he wouldn't be selling the vehicle if it was bad. It was delivered to me the next day with the check engine light on. I took the car to the dealership and had it tested and was told it needed a major repair. Now I'm stuck with a vehicle that was sold under false pretenses. More
by clayslb13
Employees Worked With
N/A
December 12, 2019
The service associated named Thor is amazing. Thor is amazing and I would not use Landers if he left the company. Ya'll better take care of that guy! give that guy a raise!! Thor is amazing and I would not use Landers if he left the company. Ya'll better take care of that guy! give that guy a raise!! More
by Evie.Davis
Employees Worked With
Thor
December 11, 2019
Great!!! It’s was great!!! They did great on my car, my service writer was awesome he did everything I ask him to do and to check. He did great. It’s was great!!! They did great on my car, my service writer was awesome he did everything I ask him to do and to check. He did great. More
by MELINDAGDUTTON
Employees Worked With
Thor Slaton
December 10, 2019
Recall and fluids check Thor was very helpful and friendly. He got us right in and we were all set quickly. Truly painless experience. We really appreciate the quick service Thor was very helpful and friendly. He got us right in and we were all set quickly. Truly painless experience. We really appreciate the quick service. Thanks Thor More
by MARC_CLOUGH
Employees Worked With
Thor
December 09, 2019
Service & sales Friendly helpful sales staff. Ms Ford excellent service dept manager. Great service personnel. Quality vehicle maintenance provided. Comfortable hospi Friendly helpful sales staff. Ms Ford excellent service dept manager. Great service personnel. Quality vehicle maintenance provided. Comfortable hospitable waiting.. Excellent inventory of great vehicles. More
by JOANNEKEEF
Employees Worked With
Stephanie. Kristen. (all nice ppl. Don't know names)
December 08, 2019
Good Experience took our new car in for a few minor problems. Thor was service writer. had the car for the day and they resolved the issues and updated software in t took our new car in for a few minor problems. Thor was service writer. had the car for the day and they resolved the issues and updated software in the car. we'll be back. Thank you More
by RBM328
Employees Worked With
Thor, Service Writer
December 06, 2019
awesome team VERY pleased with the process of dealing with David Terrell. Most Definitely will be doing business again with them as well as send referrals to them. VERY pleased with the process of dealing with David Terrell. Most Definitely will be doing business again with them as well as send referrals to them. More
by ADAM.DAVIDSON
Employees Worked With
David Terrell, Richard Archer
December 05, 2019
Landers McLarty took care of the problem Landers McLarty Ford service was excellent. They told me how long it would take to fix the problem and how much it would cost. They were very clear Landers McLarty Ford service was excellent. They told me how long it would take to fix the problem and how much it would cost. They were very clear on what was wrong with me truck and explained the issue well. More
by JGODWIN
Employees Worked With
Kristen Ford
December 03, 2019
All. Good Wonderful Everything. good. Like. It. Always. Is. With. Nick. He. Always. Does. His. Best. To. Make. Sure. You. Are. Very. With. Way. You. M Wonderful Everything. good. Like. It. Always. Is. With. Nick. He. Always. Does. His. Best. To. Make. Sure. You. Are. Very. With. Way. You. M Good MM . Good. Wonderful. Just. Like. It. Always. Is. With. Nick. He. Always. Goes the. Extra. Miles. To make. Sure. You. Are. Happy before. And. After. The. Sale. What. Can. I. Say. He’s. The. Man Good. More
by TFORD58
Employees Worked With
Nick
