
Landers McLarty Ford of Fort Payne
Fort Payne, AL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 2:30 PM
Sunday Closed
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Was really quick I was really pleased got their at 7:30 to have my oil changed and tires rotated. At 8:30 they come out and told me that my vehicle was ready to go. I was really pleased got their at 7:30 to have my oil changed and tires rotated. At 8:30 they come out and told me that my vehicle was ready to go. More
Fast, friendly, and efficient!! Seemed like they really wanted what was best for my car and good attitudes!! They were fast and efficient, offered to do things not asked but needed t Seemed like they really wanted what was best for my car and good attitudes!! They were fast and efficient, offered to do things not asked but needed to be done!! More
Two words awesome and friendly! Thor was friendly and the service department did awesome and efficient work. Would recommend this dealership to anyone. I dropped my fusion off for se Thor was friendly and the service department did awesome and efficient work. Would recommend this dealership to anyone. I dropped my fusion off for service and a rotate, told them It wasn’t a rush but they had it done fast! More
Very professional h Had oil changed and GPS reset. Everything working well as it should. The timeframe to do the service was a little over two hours. Satisfied! Had oil changed and GPS reset. Everything working well as it should. The timeframe to do the service was a little over two hours. Satisfied! More
Friendly and helpful Kristine in service is always friendly, professional and helpful. Her smile and upbeat attitude are welcoming and refreshing. Bringing a vehicle in fo Kristine in service is always friendly, professional and helpful. Her smile and upbeat attitude are welcoming and refreshing. Bringing a vehicle in for service and waiting is not on my list of fun things, but Kristine’s. warm smile and quick checkout make it more pleasant. More
Everything went great. Very professional. Lander McLarty Ford is a great place to have your vehicle serviced. Also a great place to purchase parts. Very friendly and professional staff there. Lander McLarty Ford is a great place to have your vehicle serviced. Also a great place to purchase parts. Very friendly and professional staff there. More
120,000 + mileage service, The service provided was Excellent. Our Service Advisor, Thor Slaton, is very knowledgeable, always courteous, professional and It is a pleasure to de The service provided was Excellent. Our Service Advisor, Thor Slaton, is very knowledgeable, always courteous, professional and It is a pleasure to deal with him. I would highly recommend Landers McLarty Ford for servicing your vehicle. More
Ran hard credit check without my permission I went in to buy a late model low mileage F150 they took my information down which was only to be used if they had a vehicle I wanted to seriously con I went in to buy a late model low mileage F150 they took my information down which was only to be used if they had a vehicle I wanted to seriously consider buying after the info then they did not even have a vehicle that fit my criteria to look at so I left I was in there maybe 15 min ok week later got notice on my phone that my credit score had dropped 11 points and when I checked to see what caused it Landers mclardy had did the hard credit check and I didn't even look at a truck there I called credit bureau and they said Landers could do a deletion I called three times and sales manager would not return my call so I called credit bureau again they gave me a number to call I did and guy answered and when I explained to him what had happened he said he would see what he could do to help but never got back with me so basically they are not a customer friendly dealership I WOULD NOT ADVISE ANYBODY TO DO BUSSINESS WITH THEM More
Van oil change I went in for an oil change with mailer advertising synthetic oil change for $29. Since I had a discount card for $20 off next service which I had rec I went in for an oil change with mailer advertising synthetic oil change for $29. Since I had a discount card for $20 off next service which I had received in February when I had some repairs made, I was expecting to get the service completed for about $9 after using discount. However, when my vehicle was ready and I went to pay, I was informed I could not use the discount on the advertised special. If I wanted to use the discount, the service was full price of $39, which ended up being $23 after the $20 discount deduction and taxes/fees added. Also, as a draw, on the mailer, there is a scratch off spot for extra "rewards", but you can't use that with any other discount or advertised price. Why even put it in the ad if you're not going to let customers use it. More
One Happy Customer I came to the service department on two separate occasions for recalls on my Fusion and Explorer. The service department was friendly upon arrival and I came to the service department on two separate occasions for recalls on my Fusion and Explorer. The service department was friendly upon arrival and completed the service in a timely manner. I would recommend this department and staff. More