Landers McLarty Ford of Fort Payne

I had recently been online searching for a specific vehicle and I found one at this dealership. I called and spoke with Bug and he gave me information about the vehicle I was interested in. My husband vehicle and I found one at this dealership. I called and spoke with Bug and he gave me information about the vehicle I was interested in. My husband and I couldn’t make it to the dealership for at least a week because of work schedules and because we lived in a different state. After talking with Bug again we found out that they have drivers that would bring the vehicle to us and let us test drive it. We test drove it and loved it and we decided to purchase it. Bug and Austin took care of all of the details the next day and their driver, Bama, brought it back to us the next day along with the paperwork for us to sign. This was without a doubt the easiest purchase of a car we’ve ever had and it was a great experience! Also, in our past experiences after we have bought a car from a dealership it has often been hard to reach the salesman or manager that you dealt with to ask questions but that is certainly not the case here- Bug and Austin have texted and called us back as quickly with answers as they did before we purchased the car. Excellent customer service and overall experience!!! More

Stay away from this dealership they will lie to you and the sales manager Greg is the worst ever.I was told that the negative on my trade was only 7000 but when they done the paperwork it was 10700 they the sales manager Greg is the worst ever.I was told that the negative on my trade was only 7000 but when they done the paperwork it was 10700 they will cheat you More

Went to check on contest results. All they gave was a 5 dollar Chick filet gift card. You can not even buy a biscuit for that. So sorry dollar Chick filet gift card. You can not even buy a biscuit for that. So sorry More

Great staff and dealership. I bought a 2018 Chevrolet Equinox off the internet. SHAWN NICHOLS worked with me from the first phone call until I drove away from the dealership with my new vehicle. Everyth Equinox off the internet. SHAWN NICHOLS worked with me from the first phone call until I drove away from the dealership with my new vehicle. Everything he told me on the phone was exactly what I seen when I got there. When I arrived at the dealership Shawn was standing at the door waiting on me, he had all paperwork completed awaiting my signature. It was the most painless transaction I have ever encountered when buying a vehicle. I drove from Ellijay, Ga. to Ft Payne Al. to get this vehicle and Shawn told me you will not be disappointed, and I WAS NOT. Thank you Shawn for all your help and giving me the best deal on my vehicle. I will defiantly be back when I am looking to purchase another vehicle. More

Sales and finance staff are excellent. The General Manager Tim is not. Bought a vehicle ( my third from here to be exact) and the transmission started slipping in less than 2 hours. Tim would not do Manager Tim is not. Bought a vehicle ( my third from here to be exact) and the transmission started slipping in less than 2 hours. Tim would not do anything to even try to make it right. Did not even offer to have a tech check it out. In fact, the only thing he did offer was to sell me my trade in back for $10,000 more than he allowed me only 24 hours earlier. Myself nor anyone I'm associated with will ever buy anything from Landers McLarty again! 0 stars do not recommend. More

I bought a used Raptor from this dealer over the internet, worked with Greg on the deal and I can say that Greg, Matt and the rest of the personnel at this dealership went out of their way to help m internet, worked with Greg on the deal and I can say that Greg, Matt and the rest of the personnel at this dealership went out of their way to help me complete the purchase. If I could give this dealership and Greg more than 5 stars I would. If you are thinking of purchasing a vehicle from this dealership I would highly recommend it. Thanks again for the best experience I have ever had purchasing a truck! More

I can't begin to Express my gratitude to Jayde Boatfield as my salesperson. He never complained or made me feel like a bother and went above and beyond to get me in my first ever brand new vehicle. as my salesperson. He never complained or made me feel like a bother and went above and beyond to get me in my first ever brand new vehicle. More

Love my car nick was very good to me and my mother and the rest of the staff there are great thanks everyone for your help the rest of the staff there are great thanks everyone for your help More

Thor is an excellent service advisor. Always try to deal with him during repair and service to my car. Kind,knowledgeable, and an excellent employee. with him during repair and service to my car. Kind,knowledgeable, and an excellent employee. More

Good choice We made a good choice when we went to our local dealership, Landers Mclarty There was no hurry, no pressure, over all, every thing was satisfactory. We made a good choice when we went to our local dealership, Landers Mclarty There was no hurry, no pressure, over all, every thing was satisfactory. More