AutoNation Ford Fort Payne - Service Center

Friendly and helpful Kristine in service is always friendly, professional and helpful. Her smile and upbeat attitude are welcoming and refreshing. Bringing a vehicle in fo Kristine in service is always friendly, professional and helpful. Her smile and upbeat attitude are welcoming and refreshing. Bringing a vehicle in for service and waiting is not on my list of fun things, but Kristine’s. warm smile and quick checkout make it more pleasant. More

Everything went great. Very professional. Lander McLarty Ford is a great place to have your vehicle serviced. Also a great place to purchase parts. Very friendly and professional staff there. Lander McLarty Ford is a great place to have your vehicle serviced. Also a great place to purchase parts. Very friendly and professional staff there. More

120,000 + mileage service, The service provided was Excellent. Our Service Advisor, Thor Slaton, is very knowledgeable, always courteous, professional and It is a pleasure to de The service provided was Excellent. Our Service Advisor, Thor Slaton, is very knowledgeable, always courteous, professional and It is a pleasure to deal with him. I would highly recommend Landers McLarty Ford for servicing your vehicle. More

Van oil change I went in for an oil change with mailer advertising synthetic oil change for $29. Since I had a discount card for $20 off next service which I had rec I went in for an oil change with mailer advertising synthetic oil change for $29. Since I had a discount card for $20 off next service which I had received in February when I had some repairs made, I was expecting to get the service completed for about $9 after using discount. However, when my vehicle was ready and I went to pay, I was informed I could not use the discount on the advertised special. If I wanted to use the discount, the service was full price of $39, which ended up being $23 after the $20 discount deduction and taxes/fees added. Also, as a draw, on the mailer, there is a scratch off spot for extra "rewards", but you can't use that with any other discount or advertised price. Why even put it in the ad if you're not going to let customers use it. More

One Happy Customer I came to the service department on two separate occasions for recalls on my Fusion and Explorer. The service department was friendly upon arrival and I came to the service department on two separate occasions for recalls on my Fusion and Explorer. The service department was friendly upon arrival and completed the service in a timely manner. I would recommend this department and staff. More

Radio They ran several tests to see why radio wouldn't play occasionally, but couldn't find anything. Asked me to bring straight to them if it ever does They ran several tests to see why radio wouldn't play occasionally, but couldn't find anything. Asked me to bring straight to them if it ever does it again so they can find and fix issue More

The Works! Thorr got me in and out quickly and efficiently and give me the best deal on my service as he could...he is always friendly and willing to help in eve Thorr got me in and out quickly and efficiently and give me the best deal on my service as he could...he is always friendly and willing to help in every way! More

Tire Rotation and Oil Change She was very very nice and helpful. Helpful and very very friendly. Very good service and i would reccomend the ford place to anyone known She was very very nice and helpful. Helpful and very very friendly. Very good service and i would reccomend the ford place to anyone known More

Professional & Efficient The team at Landers McLarty Ford of Fort Payne was awesome. I was very pleased and will definitely use them again. The quality of the work was outsta The team at Landers McLarty Ford of Fort Payne was awesome. I was very pleased and will definitely use them again. The quality of the work was outstanding! More

Repairs First Visit Grease All over carpet , Zip ties and trash left in Van AC not Fixed,Broke Gas Cap Door and tried to Charge me! Next Visit Van was Clean ! First Visit Grease All over carpet , Zip ties and trash left in Van AC not Fixed,Broke Gas Cap Door and tried to Charge me! Next Visit Van was Clean !Went to put gas in it open gas door they replaced it Falls Off Great Work!!! I put it Back on my self rather than bringing it back! Never had any Problems like this at Mountain View Ford in Tennessee Chattanooga More