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AutoNation Ford Fort Payne - Service Center

Fort Payne, AL

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176 Reviews

176 Reviews of AutoNation Ford Fort Payne - Service Center

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August 21, 2019

Very Professional Service Advisor Thor Slaton is an excellent service advisor and always very professional to deal with!!! Communicates well upfront on how long the service requirement More

by CPATAX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I have Never met any of the managers and NO ONE has EVER off me a bottle of water. I have only met Thor Slaton
August 19, 2019

Awesome Place to do business Kristen Ford, Chay Price and Mike King went above and beyond to help me get some things done to my sons Jeep. they even went to another place of busin More

by DONNIESR32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristen Ford, Mike "Chay" Price, Mike King
August 16, 2019

Great customer service Very pleasant customer service dealt with Thor. Left car for oil change and they called as soon as it was done. Will continue having oil change done t More

by tinakroe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thor
August 14, 2019

Great people The people were very helpful and efficient in getting my vehicle taken care of. I would definitely recommend these people to my friends and family. More

by sarahsmalley36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Smith, Richard Archer, Robert Register
August 13, 2019

Great service center Had a part on my older F-150 break a couple months ago and this dealership fixed it. Two months later the part broke. Took it back to dealership & the More

by CLMAUTIGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thor
August 13, 2019

Good service center Thor is always helpful! He is always on top of things. Had my vehicle done when promised. Very happy with the service department. Will go back again. More

by kristieburt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thor
August 12, 2019

Recall repair Had to call and ask if my part had arrived since no one had called me as promised. Told me repair would take a couple of hours....took almost 3. I had More

by ERNIEWHITE65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Didn't notice any names and all above is not familiar
August 10, 2019

Awesome after some issues resolved Had some issues w/ the service department but after meeting w/ the dealership manager, they treated me right!!! Overall, I would recommend this Ford d More

by SIDSNEAD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Price, Mr. Slayton, Richard Archer
August 07, 2019

Service Thank you Thor for taking such good care of us while y’all were working on our Explorer, that really meant a lot to our family. More

by WIGLEYFARM75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thor Slaton
August 07, 2019

Great, quick, friendly service They went above and beyond to make sure my car was fixed completely and properly. I have 2 young children and I want to know that my car is safe for More

by CJBRITT4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chay Price, Kristen Ford
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