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AutoNation Ford Fort Payne - Service Center

Fort Payne, AL

4.3
177 Reviews

177 Reviews of AutoNation Ford Fort Payne - Service Center

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July 08, 2019

Good experience Good service other than the Ford lug nuts being poor quality. I am very disappointed about the unavailability of replacement lug nuts. I am 72 and wou More

by GAVIN2984
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Shelton
July 04, 2019

Out of Towners We were on vacation and forgot our oil change. We received kind, courteous, timely service at a fair price. Your dealership completed a recall on t More

by AUSTINDNCN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thor Slaton (1565)
July 03, 2019

Service with care!! The Service Specialists showed care, concern, and did just exactly as they said they would do. I will return when the need arises for my Mustang and E More

by SIDSNEAD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon, Thor, Kristen
June 30, 2019

oil change All went smooth, friendly staff. I was given an ETA for completion of service, vehicle was ready when expected. Thanks! I'm sorry I can't remember the More

by WTBFISHIN
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jared Smith
June 28, 2019

Relaxing Visit We was highly impressed with the relaxing environment in the showroom and service area. The tech was very helpful in explaining everything to me. Thor More

by tlanthony82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thor, Chay, Shana, Brandon
June 26, 2019

Getting things done! Outstanding service crew, quality work along with regular status updates and explanation of work completed. Prices were fair for the type and difficul More

by BOWMAN.F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Shelton.
June 26, 2019

Good experience Th staff was friendly, service was done in a timely manner with the suggestion of parts that need replacing done at the time. well done More

by CHAMBERSTZLC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Smith
June 25, 2019

Friendly From the time I called in, to the wait and service everyone was super friendly. Can’t wait to come back. I love how quick and painless everything was More

by GRETTAMATCHEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon, Kristen, Gretchen
June 25, 2019

The service was excellent, and treated us like family. We had service done on our car. The staff was friendly and treated us like family and the service was excellent and we will recommend them to everyone More

by DANNELLNAIL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thor slaton and the mechanics and the whole staff.
June 22, 2019

Great service and great customer service! Very friendly and helpful! Tells you what needs to be done and does not tell you you need something that you really dont More

by shannon57988
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Smith
Jun 22, 2019 -

Landers McLarty Ford of Fort Payne responded

Thanks for being a great customer! We appreciate you so much. Let us know how we can be of service moving forward!

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