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AutoNation Ford Fort Payne - Service Center

Fort Payne, AL

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174 Reviews

174 Reviews of AutoNation Ford Fort Payne - Service Center

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June 30, 2019

oil change All went smooth, friendly staff. I was given an ETA for completion of service, vehicle was ready when expected. Thanks! I'm sorry I can't remember the More

by WTBFISHIN
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jared Smith
June 28, 2019

Relaxing Visit We was highly impressed with the relaxing environment in the showroom and service area. The tech was very helpful in explaining everything to me. Thor More

by tlanthony82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thor, Chay, Shana, Brandon
June 26, 2019

Good experience Th staff was friendly, service was done in a timely manner with the suggestion of parts that need replacing done at the time. well done More

by CHAMBERSTZLC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Smith
June 26, 2019

Getting things done! Outstanding service crew, quality work along with regular status updates and explanation of work completed. Prices were fair for the type and difficul More

by BOWMAN.F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Shelton.
June 25, 2019

Friendly From the time I called in, to the wait and service everyone was super friendly. Can’t wait to come back. I love how quick and painless everything was More

by GRETTAMATCHEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon, Kristen, Gretchen
June 25, 2019

The service was excellent, and treated us like family. We had service done on our car. The staff was friendly and treated us like family and the service was excellent and we will recommend them to everyone More

by DANNELLNAIL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thor slaton and the mechanics and the whole staff.
June 22, 2019

Great service and great customer service! Very friendly and helpful! Tells you what needs to be done and does not tell you you need something that you really dont More

by shannon57988
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Smith
Jun 22, 2019 -

Landers McLarty Ford of Fort Payne responded

Thanks for being a great customer! We appreciate you so much. Let us know how we can be of service moving forward!

June 20, 2019

Awesome service rep. I always try to check in with Brandon because he's so personable and pleasant. I'm sure they're all that way but I KNOW he is. So often people in his More

by SARAHCHASTAIN3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I only talked with Brandon.
June 20, 2019

Vehicle Maintenance Always a pleasant experience. The employees are very professional and helpful. They never try to sell me on anything but are always knowledgeable abou More

by FOXIBEAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thor
June 19, 2019

Took 2+ hrs and I was the only service customer there! Took over 2hrs for a typical oil change service. I asked for a tire rotation too, but they refused to do so unless I bought all new lug nuts from them More

by DECKERJONES91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t remember their names
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