AutoNation Ford Fort Payne - Service Center

oil change All went smooth, friendly staff. I was given an ETA for completion of service, vehicle was ready when expected. Thanks! I'm sorry I can't remember the All went smooth, friendly staff. I was given an ETA for completion of service, vehicle was ready when expected. Thanks! I'm sorry I can't remember the young mans name who helped me. He'll have to help with that? More

Relaxing Visit We was highly impressed with the relaxing environment in the showroom and service area. The tech was very helpful in explaining everything to me. Thor We was highly impressed with the relaxing environment in the showroom and service area. The tech was very helpful in explaining everything to me. Thor was friendly and welcoming. More

Good experience Th staff was friendly, service was done in a timely manner with the suggestion of parts that need replacing done at the time. well done Th staff was friendly, service was done in a timely manner with the suggestion of parts that need replacing done at the time. well done More

Getting things done! Outstanding service crew, quality work along with regular status updates and explanation of work completed. Prices were fair for the type and difficul Outstanding service crew, quality work along with regular status updates and explanation of work completed. Prices were fair for the type and difficulty of vehicle serviced. More

Friendly From the time I called in, to the wait and service everyone was super friendly. Can’t wait to come back. I love how quick and painless everything was From the time I called in, to the wait and service everyone was super friendly. Can’t wait to come back. I love how quick and painless everything was More

The service was excellent, and treated us like family. We had service done on our car. The staff was friendly and treated us like family and the service was excellent and we will recommend them to everyone We had service done on our car. The staff was friendly and treated us like family and the service was excellent and we will recommend them to everyone. Quick service, friendly staff. We love all of them. More

Awesome service rep. I always try to check in with Brandon because he's so personable and pleasant. I'm sure they're all that way but I KNOW he is. So often people in his I always try to check in with Brandon because he's so personable and pleasant. I'm sure they're all that way but I KNOW he is. So often people in his position try to talk down to older people especially females and he doesn't. He explains things clearly and sucintly. More

Vehicle Maintenance Always a pleasant experience. The employees are very professional and helpful. They never try to sell me on anything but are always knowledgeable abou Always a pleasant experience. The employees are very professional and helpful. They never try to sell me on anything but are always knowledgeable about what I need. And I never have to wait to be seen. More

Took 2+ hrs and I was the only service customer there! Took over 2hrs for a typical oil change service. I asked for a tire rotation too, but they refused to do so unless I bought all new lug nuts from them Took over 2hrs for a typical oil change service. I asked for a tire rotation too, but they refused to do so unless I bought all new lug nuts from them. They said my lug nuts were stripped. Didn’t seem to be a problem for the tire shop down the road. I won’t be going back there for future services. More