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AutoNation Ford Fort Payne - Service Center

Fort Payne, AL

4.3
177 Reviews

177 Reviews of AutoNation Ford Fort Payne - Service Center

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June 20, 2019

Awesome service rep. I always try to check in with Brandon because he's so personable and pleasant. I'm sure they're all that way but I KNOW he is. So often people in his More

by SARAHCHASTAIN3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I only talked with Brandon.
June 20, 2019

Vehicle Maintenance Always a pleasant experience. The employees are very professional and helpful. They never try to sell me on anything but are always knowledgeable abou More

by FOXIBEAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thor
June 19, 2019

Took 2+ hrs and I was the only service customer there! Took over 2hrs for a typical oil change service. I asked for a tire rotation too, but they refused to do so unless I bought all new lug nuts from them More

by DECKERJONES91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t remember their names
June 17, 2019

Amazing service! My experience was great at Landers McLarty Ford of Fort Payne. The employees were incredibly delightful and helpful. They made my visit very easy. 10/ More

by CJC19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristen Ford
June 17, 2019

Excellent I got the works done so it takes a little longer than normal oil change but they make it comfortable while you wait with refreshments and tv to watch. More

by JCGODWIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Shelton
June 15, 2019

Great experience The service department was courteous, professional, clean and very quick. The part was already in stock took no time at all to fix. Very much enjoyed More

by slade.jones1994
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thor slaton, Andrew wisner
June 15, 2019

Great service always treats us like family! They were courteous and kept us up to date on what they were doing and how much longer they were going to be! More

by BCJJ04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
June 13, 2019

Stress free 😎 I felt so welcome in the service Department. I was greeted by Thor at the front desk and he showed interest in all of the concerns about my visit. Whe More

by TERRYCOALSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thor Slaton
June 11, 2019

SERVICE EVERYTHING WAS EXCELLENT ! I WILL DEFINITELY RECOMMEND THIS DEALERSHIP ! THE SERVICE DEPARTMENT IS GREAT AND VERY HELPFUL. THEY GOT ME IN AND OUT IN A More

by KRISTENJADE_3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BRANDON SHELTON
June 11, 2019

Good diagnostics and repair Good overall. Had a little trouble getting the status of my vehicle but once I did all was well. Had to call 3 times before I got to someone who could More

by TTPRATT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Smith
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