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AutoNation Ford Fort Payne - Service Center

Fort Payne, AL

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176 Reviews

176 Reviews of AutoNation Ford Fort Payne - Service Center

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January 22, 2020

Nice parts counter guy Dylan McCord at the parts counter was very helpful and nice. He didnt make me feel dumb for being a woman and not knowing what I was really asking for More

by alabamagirl1973
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dylan McCord
January 20, 2020

Great fast service. They got me in, found the issue, and got it done an hour before promised. The level of service is the best I have ever seen! More

by KAANINE2000
Recommend Dealer
Yes
Employees Worked With
Thor
January 16, 2020

30K service Thor was great as always thank you for the prompt and professional service as always! Call answered and done all in same day great customer service. More

by BLOCKWOOD0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thor, Nick
January 15, 2020

Service Service was comleted in a timely manner. Thor Slaton was very professional and wanted to be sure the work was completed. Thor has alays seemed know More

by JEBFAM2
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thor Slaton
Feb 19, 2020 -

Landers McLarty Ford of Fort Payne responded

Thank you for choosing Landers McLarty Ford in Fort Payne, AL and we look forward to helping you in the future!

January 15, 2020

It doesn't take 25 words to tell you that I am satisfied with the service I recieved. So now I'm typing words until it tell me its enough. More

by BLEVHAWK03
Recommend Dealer
Yes
Employees Worked With
Thor
January 11, 2020

Very friendly, courteous, professional, answered all my questions. The parts dept. deserves they gave me a quickly. The tech that worked on my vehicle carplay explained all he did. Why put a limit on these More

by GEFIELDS01
Recommend Dealer
Yes
Employees Worked With
Jared Smith, Richard Archer, Robert Register
Jan 30, 2020 -

Landers McLarty Ford of Fort Payne responded

Thank you for the kind words and thank you for choosing Landers McLarty Ford. We look forward to seeing you more

January 10, 2020

Thor from service took great care of me. There was a difference in the quoted price then the price that came up after the work was done. Thor took the time and got management involved and made it right. More

by WILL.TRENT
Recommend Dealer
Yes
Employees Worked With
Thor slaton
Jan 30, 2020 -

Landers McLarty Ford of Fort Payne responded

We strive to make sure each customer is treated with the up most respect, so thank you for being patient with us. Look forward to doing more business with you!

January 09, 2020

I was in a hurry to get to work, I didn’t have time the rest of the week to have my car serviced and you guys cared enough and made time to do it in the short amount of time I had. It was greatly appreciat More

by SAMMY.SANDERS1522
Recommend Dealer
Yes
Employees Worked With
Jared Smith, Richard Archer
Jan 30, 2020 -

Landers McLarty Ford of Fort Payne responded

Things we like to hear! Thank you for trusting us with your business, and we look forward to seeing you again.

January 08, 2020

Landers McLarty Ford of Fort Payne has the friendliest staff. It is always a pleasure to visit there and have both of my vehicles serviced there. More

by MAHONEYT92
Recommend Dealer
Yes
Employees Worked With
The gentleman at the front desk was so helpful.
Jan 30, 2020 -

Landers McLarty Ford of Fort Payne responded

Thank you for the kind words! We thank you for trusting us with your vehicles.

January 02, 2020

My experience Thor knew me by my last visit and i was impressed that he knew my name. The young man who changed my oil was quick and efficient! More

by KENMAYO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Update your list. Thor and a women were the only ones in Service
Feb 19, 2020 -

Landers McLarty Ford of Fort Payne responded

KENMAYO, thank you for continuing to use us! See you next time!

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