AutoNation Ford Fort Payne - Service Center

Tires and rotation Thor was very professional and took good care of me. I have always had a good experience here and will come back again. Glad I came here. Thor was very professional and took good care of me. I have always had a good experience here and will come back again. Glad I came here. More

They messed up my lincoln Took my car in they ended up burning up a module then they wanted me to pay to have it towed in there never again Took my car in they ended up burning up a module then they wanted me to pay to have it towed in there never again More

Hastily repaired We were on vacation from out of town. Called because we couldn't get teuck in park. Brought it over on a Saturday(had our dogs with us) waited over We were on vacation from out of town. Called because we couldn't get teuck in park. Brought it over on a Saturday(had our dogs with us) waited over 3 hrs because the shifter cable had to ordered. When they were done, it was not going into gear, had to go back again for adjustment. After fixed and left $350 dollars later, it would go in gear again. Had to manual donut, under truck. This was labor day weekend. Luckily was able to get, took to local mechanic, had to have cable replaced again, it had burned through again. So cost an additional $250 More

Friendly staff I’m a delivery driver so I frequent the service department. So far I’ve been pleased with the mechanics, they have been very attentive to my questions I’m a delivery driver so I frequent the service department. So far I’ve been pleased with the mechanics, they have been very attentive to my questions and concerns. I pray that when you have to hire new mechanics you will demand the same quality work as you provide now. More

They didn't know the warranty policy and I had to get a ride They didn't know the warranty policy and I should have gotten a car to drive home instead had to get a ride there and back They didn't know the warranty policy and I should have gotten a car to drive home instead had to get a ride there and back More

Was really quick I was really pleased got their at 7:30 to have my oil changed and tires rotated. At 8:30 they come out and told me that my vehicle was ready to go. I was really pleased got their at 7:30 to have my oil changed and tires rotated. At 8:30 they come out and told me that my vehicle was ready to go. More

Fast, friendly, and efficient!! Seemed like they really wanted what was best for my car and good attitudes!! They were fast and efficient, offered to do things not asked but needed t Seemed like they really wanted what was best for my car and good attitudes!! They were fast and efficient, offered to do things not asked but needed to be done!! More

Two words awesome and friendly! Thor was friendly and the service department did awesome and efficient work. Would recommend this dealership to anyone. I dropped my fusion off for se Thor was friendly and the service department did awesome and efficient work. Would recommend this dealership to anyone. I dropped my fusion off for service and a rotate, told them It wasn’t a rush but they had it done fast! More

Very professional h Had oil changed and GPS reset. Everything working well as it should. The timeframe to do the service was a little over two hours. Satisfied! Had oil changed and GPS reset. Everything working well as it should. The timeframe to do the service was a little over two hours. Satisfied! More

Friendly and helpful Kristine in service is always friendly, professional and helpful. Her smile and upbeat attitude are welcoming and refreshing. Bringing a vehicle in fo Kristine in service is always friendly, professional and helpful. Her smile and upbeat attitude are welcoming and refreshing. Bringing a vehicle in for service and waiting is not on my list of fun things, but Kristine’s. warm smile and quick checkout make it more pleasant. More