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Landers Toyota NWA - Service Center

Rogers, AR

4.4
4,234 Reviews

4,234 Reviews of Landers Toyota NWA - Service Center

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August 15, 2020

Everything went fine, even though I was early, service took me right in, got the job done and even remembered my quirks on how I wanted the job done... More

by jimmie_east
Recommend Dealer
Yes
Employees Worked With
Andrew Gates
Aug 17, 2020 -

Landers Toyota NWA responded

Jimmie, Thanks for taking the time to leave a review! We're glad you had a great experience with us!

August 15, 2020

Had service on a tire repair, two service calls still not fixed!!! I had to take it to a tire repair shop to get it fixed. I have had Toyota cars and trucks, which have bought the last Three from your dealer More

by Geary L manske
Recommend Dealer
No
Employees Worked With
Andrew Gates
Aug 19, 2020 -

Landers Toyota NWA responded

Geary, We're disappointed to hear how you feel about your experience. It is very unusual that your tire was not repaired after your service appointments. We'd like to learn more so we can make this right and earn your trust again. Please expect a call from a member of our management team soon. Thank you.

August 14, 2020

My last 2 Tundra’s have been serviced at Landers and the service advisors and Tech’s make the process smooth and painless as possible. More

by Mike
Recommend Dealer
Yes
Employees Worked With
Mark Daniels Service Advisor 5 stars!
Aug 17, 2020 -

Landers Toyota NWA responded

Mike, Thanks for the kind review! We're glad you had a great experience in our service department!

August 14, 2020

When I took the new truck in because the molding on the rear drivers side door was scuffed as well as my airbag light was on. Chris helped me get it taken care of without issues. More

by Hamalon
Recommend Dealer
Yes
Employees Worked With
Chris Johnson
Aug 17, 2020 -

Landers Toyota NWA responded

Thanks for the kind review, Hamalon! We appreciate it.

August 14, 2020

So I already had an appointment to get the rear molding replaced. When I get there and walk in. The gentleman goes what are you here for? I explained to him that I had a 9:30 appointment. And he asks, More

by Hamalon
Recommend Dealer
Yes
Employees Worked With
Not sure.
Aug 20, 2020 -

Landers Toyota NWA responded

Hamalon, Thank you for taking the time to leave a review and share your experience with us. We're disappointed to hear how you feel about your experience, and we hope to give you a five-star experience next time. Thank you.

August 11, 2020

People were friendly, knowledgeable and fast. Always great service at this location. Easy to schedule appointments on line and they will notify your when the car is ready. More

by BOB.WALKER
Recommend Dealer
Yes
Employees Worked With
Andrew Gates
Aug 12, 2020 -

Landers Toyota NWA responded

Bob, Thanks for taking the time to leave a review. We appreciate your business and we're glad to hear you had a great experience with us. See you next time!

August 11, 2020

Great service. Quick and efficient even when they get a little behind. Kept me updated on what was going on and everything they suggested to get done next. I wouldn’t take my car anywhere else. More

by VICTORIAMILLS22
Recommend Dealer
Yes
Employees Worked With
Lake Mills
Aug 12, 2020 -

Landers Toyota NWA responded

Victoria, Thanks for the kind review! We're glad you had a great experience in our service department. See you next time!

August 10, 2020

Excellent customer service. Appointment was kept and service was done quickly. I had to wait a couple of minutes for them to return my vehicle and they apologized a couple of times for the wait which wa More

by weverhart
Recommend Dealer
Yes
Employees Worked With
Lake Mills
Aug 12, 2020 -

Landers Toyota NWA responded

Thanks for taking the time to leave a review, weverhart! We're glad you had an awesome experience in our service department. Thank you for your patience, and we look forward to seeing you next time.

August 09, 2020

Always happy with the service center, We have bought 4 Toyotas from there so I think that should tell you we are real happy with service and sales personel. Always washed and cleaned when More

by MCLARK60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Nabors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2020 -

Landers Toyota NWA responded

Thanks for the kind review, MCLARK60! We appreciate you and we look forward to seeing you again in the store!

August 09, 2020

The safety recall iyems were installed quickly and without fuss. Professional and friendly atmosphere. Everything was clean and all the employees wore masks while dealing with customers and each other More

by JEFFREY_D71
Recommend Dealer
Yes
Employees Worked With
Andrew Gates
Aug 12, 2020 -

Landers Toyota NWA responded

Thanks for the kind review, Jeffrey! We're glad you had a great experience with us!

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