Landers Toyota - Service Center
Little Rock, AR
1,382 Reviews of Landers Toyota - Service Center
TWO RECALLS. I was very pleasantly surprised at how little time it took for 2 recalls. From the Toyota report, I expected to be there all day, but it took only ab I was very pleasantly surprised at how little time it took for 2 recalls. From the Toyota report, I expected to be there all day, but it took only about 2 hours. Naturally, there was no charge. Adrian was very friendly and helpful. More
Responsive and professional Adrian Daniels has handled some presistent problems that we have had with our '17 Highlander. He is always curteous and professional and patiently an Adrian Daniels has handled some presistent problems that we have had with our '17 Highlander. He is always curteous and professional and patiently answers all our questions. More
Not at dealership all day Very polite, punctual, they sign you in, you go get a bottle of water and sit down and within 20-25 minutes you get a text saying your vehicle is rea Very polite, punctual, they sign you in, you go get a bottle of water and sit down and within 20-25 minutes you get a text saying your vehicle is ready. WOW!!! Have had a check up and then oil change and check up on my 2018 Tacoma, both visits the same, just a great experience. Thank you, Paige More
Expedient scheduled service Usually I have a 5-star experience, but I have to give this one 4-stars because: -Normally, a service tech meets me at my vehicle when I arrive. Thi Usually I have a 5-star experience, but I have to give this one 4-stars because: -Normally, a service tech meets me at my vehicle when I arrive. This visit, I waited in my car and eventually went inside to let them know I'd arrived for my appointment. -I expressed that my tire pressure light was coming on consistently even though my husband was checking them daily and they were at the recommended pressure. I was told that different tire gauges can be off my 1 or 2 psi and this could be the cause. I was assured they would take a look to make sure the sensor was working properly and that adjustments would be made if necessary. My tire pressure light came on 5 minutes or so after I left and continues to come on. Other than those two issues, my visit was great as usual. Clean, comfortable waiting area with fresh baked cookies, efficient service, and courteous customer service from check-in to check-out. More
Excellent I was scheduled for routine service. The service was started on time. It didn't take any longer than expected. I was pleased with the service and t I was scheduled for routine service. The service was started on time. It didn't take any longer than expected. I was pleased with the service and the friendly reception. The cookies were warm and good. More
Impressive The person that took care of me was very personable and I felt very confident with him. In the past, I’ve always wondered if they”find” problems to fi The person that took care of me was very personable and I felt very confident with him. In the past, I’ve always wondered if they”find” problems to fix. This time I felt that his personality showed his character, which exuded integrity and knowledge. His name is Christopher Freeman. I will ask for him next time as well. More
Excellent service on a very busy day. Routine service, assistance with specific mechanical issues and new tires were provided in timely, courteous and professional manner the day before a Routine service, assistance with specific mechanical issues and new tires were provided in timely, courteous and professional manner the day before a major holiday travel day. More
Maintenance light on! Sandy Anthony is great to work with..she takes the time to go over every question that I have about my car. Give her Big Xmas Bonus! Sandy Anthony is great to work with..she takes the time to go over every question that I have about my car. Give her Big Xmas Bonus! More
Service I had regular maintenance done. Service manager. Was professional, helpful. The turn around time was great. No pressure to do other recommended ser I had regular maintenance done. Service manager. Was professional, helpful. The turn around time was great. No pressure to do other recommended service, which I really appreciate. More
Greatest dealership in central Arkansas I have always had a positive visit with Landers. I feel that they are honest and forthcoming with their recommendations and results. If you make an I have always had a positive visit with Landers. I feel that they are honest and forthcoming with their recommendations and results. If you make an appointment, they are fast and efficient. Landers is also accommodating inside with their snack bar and a sweet lady passing out cookies 2 days before Thanksgiving. I was very impressed with David Rateliff with the care of my Highlander, which I love. Thanks Landers for another great experience. More