Landmark Atlanta Chrysler Dodge Jeep RAM

Amazed..pinching myself still Landmark dodge of Athens has a staff like no other I have ever dealt with. I called at 2 pm on Saturday with a criteria to meet. I live in Temple Ga. Landmark dodge of Athens has a staff like no other I have ever dealt with. I called at 2 pm on Saturday with a criteria to meet. I live in Temple Ga. which is a long way from Athens. I ask them if we could do most of the process over the phone so our whole day won't be wasted. They assured me it could be. Make a long story short, My car was delivered to my house with the paper work to sign on Monday evening. A total of a couple hours on the phone and it was all over. The most painless experience ever thanks to the professionalism of my salesman. SEAN Thank you very much. You have a customer for life. More

Do NOT purchase from this dealer My salesman was Sam. While he was a nice guy his follow up was terrible. The dealership was supposed to install a sunroof for me which they promised w My salesman was Sam. While he was a nice guy his follow up was terrible. The dealership was supposed to install a sunroof for me which they promised would take a day and they would schedule it. This did not happen, two weeks went by without a single call. I called and left messages for the salesman with no calls back. I finally had to go up there and make a big fuss about it and get the general manager involved. At first impression the general manager, Brian Donaghue could care less what the issues were and that I was promised things that were not fulfilled, as well as given attitude and poor customer service. Once I made a huge fuss to him regarding his lack of care he seemed to want to fix the situation. I thought for sure everything was being handled and I would have no issues- I was wrong. I then find out this dealer did not submit my information in order to get a tag for the vehicle. At this point their temporary tag I was given expired and I was driving around with an expired tag. I moved to Ohio, so at this point I was trying to tag the vehicle here however the title information still was not sent even though I was told it was. I purchased my vehicle at the end of May it is now almost August, I still have no tag. While looking over my contract today, I realized not only was my title information never sent over, but to top it off the dealership put the incorrect VIN all over my contract. Also my vehicle is still listed as available on their website. I contacted Mr. Donaghue to fix the VIN issue, to which he was very to rude to me about, as I was asking to see the invoice (sticker tag) for the VIN on my paperwork to make sure there were no other mix ups. He informed me that he was in meetings and would handle it when he was finished-- with no sense of urgency. I do not like writing poor reviews but this was necessary. Please save yourself the headache and go elsewhere. This dealership is unorganized and has poor customer service. Which I find very surprising as they just opened. They will wow you to get you in the door but beware of the catastrophe you are about to get yourself into. More

Landmark aims to please At Landmark Atlanta, I was treated to an experienced, knowledgeable sales professional who made purchasing a new a relaxed, no pressure process. Duri At Landmark Atlanta, I was treated to an experienced, knowledgeable sales professional who made purchasing a new a relaxed, no pressure process. During several meetings with me, Michael Winfree took time to find the right vehicle to fit my needs and then went out of his way to work with my target price. He truly delivered all that I asked for without the usual haggling. I no longer dread car buying and I will gladly go back to landmark for my next vehicle! More

Service department not very service oriented Both times I've attempted to have my car serviced here have been hassles. They don't make appointments so it's basically first come first serve and ev Both times I've attempted to have my car serviced here have been hassles. They don't make appointments so it's basically first come first serve and everyone wait around. The first time after waiting hours and hours for an oil change and a refill of the diesel exhaust fluid- I got home to realize they did not fill the diesel exhaust fluid, but I didn't feel like going back and waiting additional hours. The second time I dropped the car off to find out why the check engine light was on and 4 hours later they still hadn't looked at the car and nor did they know when they might be able to...worse, they weren't willing to give me a day or time that I could make an appointment to have it looked at. There are far better service departments that service Jeeps. I recommend finding one of those. More