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Landmark Cadillac

Springfield, IL

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rated
34 Reviews
Call Dealership (877) 795-9485

2360 Prairie Crossing Drive

Springfield, IL

62711

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34 Reviews of Landmark Cadillac

January 23, 2024

Everyone there was kind and very friendly and helpful. They patiently answered all of my questions. More

by sondrahefner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Belcher
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Helpful
December 16, 2023

Friendly people reasonable time to complete sale and out the door very happy with out purchase More

by Nmizell3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrin
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Helpful
July 22, 2022

Mechanic did an alignment wrong on my. 2015 Cadillac that I purchased new from Landmark. It ruined my front tires. Service Department performed new alignment that took 4 hours. Will not r More

by V owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service department
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Aug 30, 2022 -

Landmark Cadillac responded

Hi we can go over the issues that your vehicle has that we did not cause again if you would like. Please stop in or give us a call and we can go over your vehicle again. Thank you. Kind Regards, Cadillac Team 217-793-6050

Aug 30, 2022 -

V owner responded

The camber was wrong on alignment. Ruined my tire. Service manager apologized but would not reimburse because I don’t have my car serviced there. No need to go over it again.

Sep 02, 2022 -

Landmark Cadillac responded

Okay, I hope everything works for out for you. Thank you. Kind Regards, Cadillac team 217-793-6050

Sep 10, 2022 -

V owner responded

Wasn’t charged for fixing the wrong alignment. Would appreciate being reimbursed the $100 that I paid for the wrong alignment that ruined the tire. Kept the tire if you’d like me to drop it by? Seems like a small claim case.

Sep 10, 2022 -

Landmark Cadillac responded

Good morning, We would like to talk to you again as mentioned previously, please stop in or give us a call. Thank you. Kind Regards, Cadillac Team 217-793-6050

Helpful
June 13, 2022

Very well ran dealership. I was able to acquire a very limited high performance vehicle at a fair price. I would definitely recommend. More

by Carl.ostermeier
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Belcher
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Helpful
September 14, 2021

Travelled from Iowa , Amber had been working w/us all week on pricing, when arriving at dealership we were greeted then directed to our sales associate Darrin, whom was very knowledgeable, the unit had a More

by tmbowen61
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber, Darrin , brian
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Helpful
July 11, 2021

Cole was easy to work with all the way they the process. Still waiting to hear on the weather tech mats and the remote start More

by meyer.melody
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cole,
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Helpful
July 10, 2021

Very friendly and quick to answer all my questions. Took time to help with financing and get the lowest rate available for my purchase of a new cadillac. More

by danalberico
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hamby
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Helpful
April 09, 2021

Jeff Belcher was so great to work with. He didn’t BS and gave us a great deal. It was the easiest car buying experience we have ever had. More

by Highlander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Belcher
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Helpful
March 05, 2021

Jeff Belcher did a great job of negotiating and locating the car we wanted. Everyone at the dealership was very friendly and we never felt pressured. More

by Tom S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Belcher
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Helpful
December 04, 2020

Great place to do business with. Priced right and the staff is very personable. If you are looking for a car truck or SUV I highly recommend them. More

by Jeffbelcher62664
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaret and Shane
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Helpful
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