Landmark Chrysler Jeep
Springfield , IL
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they take advantage of senior citizens I am 76 yrs old. had shopped on line looking at over 600 cars. found the one that I wanted. drove down from Morton. Tlkd to sales person Larry P. I w I am 76 yrs old. had shopped on line looking at over 600 cars. found the one that I wanted. drove down from Morton. Tlkd to sales person Larry P. I was there for hours!! he said thy would give me $300 for my 1999 mercedes.. I said I didnt think so. larry said we will go ahead and fill out the paperwork and that way I wouldnt have to drive bk down to complete the sale. bc he knew that I would love my new 2007 pontiac soltrist..I left my car and drove off in the new one. I stopped at the rest area on the other side of world to call Larry. I left a message on his ans machine that I did not want to trade my mercedes in..he nor anyone else would return any of my 15 contacts that I made the nxt 2 wks telling them that I wanted my car back..I discovered that they had sold my 1999 mercedes for $2995!!! I'm still trying to fight them. I'm 76 yrs old and thus situation has worsened my physical condition..thy do not care I have contacted every person that I know trying to get help..someone please help me. More
Pleasant experience Everyone was pleasant professional and knowledgeable. They got me what I wanted and didn’t bother me with things I didn’t want. It was exactly how I l Everyone was pleasant professional and knowledgeable. They got me what I wanted and didn’t bother me with things I didn’t want. It was exactly how I like to be treated when I buy a car More
Auto sale review Love our new car. Great service and price from our salesperson Kristy. Financial associate was very informative and helpful. Provided us service agr Love our new car. Great service and price from our salesperson Kristy. Financial associate was very informative and helpful. Provided us service agreement that help us with any service need and free oil changes. More
no preasure , very hel[ful and knows what he is doing i though i new what i wanted plain regular truck, John frakes , i tolded him i wasn't looking for a crewcab. he showed me trucks, and i chose want i i though i new what i wanted plain regular truck, John frakes , i tolded him i wasn't looking for a crewcab. he showed me trucks, and i chose want i wasn,t looking for. with no pressurel More
Top notch Everyone is very professional yet not uptight. They are very accommodating. Shane was very patient with me when i was indecisive with my future purcha Everyone is very professional yet not uptight. They are very accommodating. Shane was very patient with me when i was indecisive with my future purchase. More
Cherokee Thanks to JD for making it quick and easy to trade and purchase new vehicle by far my easiest vehicle purchase. Will definitely use this dealership ag Thanks to JD for making it quick and easy to trade and purchase new vehicle by far my easiest vehicle purchase. Will definitely use this dealership again. More
Service department - appointment today, July 26, 2018 9am Due to a recall on the Jeep we set up an appointment for today at 9am. (coming from Lincoln IL). Was told this wouldn't take very long. My husband Due to a recall on the Jeep we set up an appointment for today at 9am. (coming from Lincoln IL). Was told this wouldn't take very long. My husband and 3 other patient ladies sat there for 3 hours. Come to find out the cars were done and no one notified them. This isn't the first rodeo we had with the service department. This is our first & last Jeep that we will own. I will recommend to not to shop at Landmark nor invest in a Jeep. More
Awsome experience Staff was very friendly didn't take all day to final my difficult deal. Had issue upon delivery and they where able to put me in loaned without questi Staff was very friendly didn't take all day to final my difficult deal. Had issue upon delivery and they where able to put me in loaned without question till my jeep was ready on monday. More
great everything was done in reasonable time, was given a loaner car, everybody was cordial, the work done was professional, I would definitely recommend th everything was done in reasonable time, was given a loaner car, everybody was cordial, the work done was professional, I would definitely recommend this dealership More
service Overall good experience . feel price for a oil change on a new jeep bought from the dealership should be less.good wait time. was pleased with the ins Overall good experience . feel price for a oil change on a new jeep bought from the dealership should be less.good wait time. was pleased with the inspection sheet More
