Landmark Dodge Chrysler Jeep

Purchase experience was good, in fact, until we got the vehicle home my wife was really pleased. I will say that some of this is our own lack of attention to detail but it really left a sour taste: 1) Mis vehicle home my wife was really pleased. I will say that some of this is our own lack of attention to detail but it really left a sour taste: 1) Missing headrests, never would have thought to look for those, in fact they're so expected to be there that I would never have thought to look specifically and the salesman made no mention 2) Gave my wife the impression their $1,200 dealer fee is to "get the car ready" but the vehicle was not even lightly cleaned, except maybe up in the front so that she wouldn't notice when she got in to take it home 3) Left the tank empty so she had to pit gas in it to even get it home, again, what is the $1,200 even fkr? More

Service center tries to push unnecessary items not needed and intimidate customers comming in for routeen services. A truck less than 2 years old they are saying the brake fluid is bad, this is a sealed syst and intimidate customers comming in for routeen services. A truck less than 2 years old they are saying the brake fluid is bad, this is a sealed system and only goes bad if the system is opened and contaminated, Landmark is the only ons to open the cap which does not contaminate it, they were trying to charge my wife over $1,000 in services not really needed and trying to scare her into doing the unnecessary repairs. We buy new vehicles every 2 to 3 years and have been buying from landmark ovet 15 years with 3 new vehicles in the past 2 years. We have reccomended Landmark to multple people, our good friend just bought a new Jeep and two of my employees have purchase vehicles within the past 6 months at Landmark. We will be looking at a new dealership as we do not appreciate the dishonest way in which we were treated and we will reccomend anyone we meet from buying at this dealership going forwards. More

Very little transparency. Deceitful pricing on website. Jacob Robirds in sales was rude. He got loud, talked over me, told me other dealerships were lying to me when he realized I was shopping around, tol Jacob Robirds in sales was rude. He got loud, talked over me, told me other dealerships were lying to me when he realized I was shopping around, told me to buy elsewhere. Negotiated a deal at another dealer. Asked Landmark to match it. Desk manager stated they wouldn't be included then called me back five minutes later and told me I had made a reasonable offer. Back and forth vague communications to get me to come from 3.5 hours away. GM called today and backed out of the deal. Glad I didn't step foot in this store. More

Melinda came out in rain to cheerfully greet us. Very friendly & we connected immediately. She was very knowledgeable about car we looked at. Great attention to detail and answered our questions more t friendly & we connected immediately. She was very knowledgeable about car we looked at. Great attention to detail and answered our questions more than once. Had an enjoyable time driving car, visiting. Made us feel like family. Went out of her way to make us feel comfortable as we were there for awhile. She did excellent job going through paperwork & highlighted everything showing us where to sign. Best time ever going through car buying process. Melinda is a wonderful, honest, sincere saleslady & we love the car. This is our 2nd purchase. Telling all my friends to go to Landmark Dealership in Independence MO. for great vehicles & great people! More

I was very pleased with the service provided me by my sales person and the entire management staff. You always want a cheaper price, but Land mark truly gave me a great deal and experience. Everyone seem sales person and the entire management staff. You always want a cheaper price, but Land mark truly gave me a great deal and experience. Everyone seemed to be working hard to make sure I had everything I needed and special thanks to them for showing me the tire policy, it's already saved me over $500 before my first payment. More

I went there to find another car Melinda Renfro work to get the price I felt comfortable I would buy there again they were all great get the price I felt comfortable I would buy there again they were all great More

First off I want to say, REN is the Greatest Salesman I've ever had the pleasure of working with! PROFESSIONALISM is the first word that comes to mind. If there was a scale to measure a persons Moral Fib I've ever had the pleasure of working with! PROFESSIONALISM is the first word that comes to mind. If there was a scale to measure a persons Moral Fiber, There would be no doubt in my mind he would score a 100 percent. I have been turned away and treated poorly at every dealership in the Independence area except Landmark Dodge. From start to finish, Every question was answered with a knowledgeable response and not turned into another question back to me. I am overly joyed and happy as I can be about the 2017 Grand Caravan GT I purchased. Thank you to everyone at landmark Dodge and Mostly to Ren. If you need a Car, If you want a Car, Go to Landmark and WIN with REN!!! More

Excellent service easy pricing. The staff communicated the price and condition of the sale up front. Had some issue with previous loans and they worked with me to get a plan I could afford. The sales rep the price and condition of the sale up front. Had some issue with previous loans and they worked with me to get a plan I could afford. The sales rep even assisted in finding better and lower cost insurance on my new Cherokee More

Just recently bought a truck from there, I had a great time and it was painless! Will buy another from here and send any business I can to get a vehicle from them! time and it was painless! Will buy another from here and send any business I can to get a vehicle from them! More

Bought my Jeep Grand Cherokee from Landmark. Will most assuredly go back to see Jacob. The manager Chad was also very helpful. Highly recommend to new shoppers. assuredly go back to see Jacob. The manager Chad was also very helpful. Highly recommend to new shoppers. More