Landmark Dodge Chrysler Jeep
Independence, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Thank you so much Melinda Renfro & entire sales team for getting my family into our "dream vehicle"!! Looking forward to doing business with Landmark in the future!!!!AWESOME JOB!!! getting my family into our "dream vehicle"!! Looking forward to doing business with Landmark in the future!!!!AWESOME JOB!!! More
I bought a Chrysler 300 from Melinda, who made the car buying experience awesome. She was very nice, patient, and worked to find the car I wanted in my budget. It definitely wasn't the normal dealer attit buying experience awesome. She was very nice, patient, and worked to find the car I wanted in my budget. It definitely wasn't the normal dealer attitude you get from most dealerships. She actually listened to me and even to the time to send a card thanking me for buying a car from there, which you may think big deal. However in the letter she also congratulated me on the newest member of our family. It made me feel good that she listened to me and remembered our conversation during the short test drive and took the time to tell me a few days afterwards. Thank you Melinda and the rest of the staff at Landmark for working with me. I love the new car and owe it all to you! More
In terms of the salesmen, I can’t speak to the sales department. BUT from what I have personally seen, the service department is unprofessional and lazy. Take your car the extra few miles to a different department. BUT from what I have personally seen, the service department is unprofessional and lazy. Take your car the extra few miles to a different Jeep dealership. Today I came in with an appointment at 7 am. They didn’t speak to me, greet me, or anything until 7:15. Once I was greeted I was informed that the person assigned to my appointment wasn’t even there (she was late?). So I leave, go to the gym, come back. They tell me they cant replicate my issue and are sending me on my way. I wanted to talk with the manger who comes off as your standard Bill (older white male with a southern accent that doesn’t give a xxxx). He told me to “drop my attitude” and take my car elsewhere to get another opinion instead of listening to my problems. IM FED UP WITH THIS PLACE. See more details below. I purchased my BRAND NEW Jeep Compass back in Aug 2018 with a FULL 60k Mile Warranty. Pretty much since the day I purchased it, I’ve had issues with CarPlay system. No one can hear me and I have to drive around on speaker phone. Additionally, my car gets locked on the reverse camera or the reverse camera doesn’t even come on at all. I’ve brought it in TWO times and have been turned away saying they can’t “replicate it”. I’ve called friends in front of them and showed them my issue, have shown videos of the camera stuck in reverse and still nothing. They continue to blame my band new iPhone. I STILL cannot use CarPlay on my brand new car. Don’t go here if you have issues. They’re rude, entitled, and unprofessional. More
I suppose WAREHOUSE PRICING means pay way more than you need So I took my son to this dealer for his first new car buying experience. The salesman was very knowledgeable about the RAM truck my son was interested So I took my son to this dealer for his first new car buying experience. The salesman was very knowledgeable about the RAM truck my son was interested in. After he jumped it off, he took it to their service department where he explained all the functions; very informative. We then test-drove a similar truck since the salesman "didn't want to get stuck somewhere" in THAT truck. After the test drive, my son was interested enough to start talking price. The truck was listed on the website at a discounted price of roughly $25K (2019 with an original MSRP of $40K). Of course my son only qualified for around $3000 of discounts because NO ONE would ever qualify for all of them! Throughout approximately 90 minutes of the salesman trying to "make a deal", we asked for the price they were willing to sell the truck and the amount they would offer for my son's trade-in. 30 minutes after that, we TOLD THEM what we would pay for the truck and would take for the trade. At that point, the salesman said he would take that to the finance guy but we would have to give them $100 cash or check in EARNEST MONEY. WHAT??????? I have purchased at least 25 new vehicles in my lifetime, and never have i spent 3 1/2 hours with a dealer only to be asked for earnest money? Needless to say, we did not buy a vehicle from this dealer, but my son did have a very learning experience which bode well for him at the next dealer where he purchased the same truck. If you don't mind paying ORIGINAL MSRP for a vehicle that's been sitting on a lot for over a year, OR, you don't care what you're actually paying for a vehicle, AND you dont mind giving a salesman a $100 bill to walk 10 feet to the finance guy and make a deal, LANDMARK is for you! Otherwise, save yourself 3 1/2 hours and go somewhere else! More
Wow what a great experience today buying a truck from here and salesman Don Underwood , would HIGHLY recommend yo anyone. They made the buying experience good here and salesman Don Underwood , would HIGHLY recommend yo anyone. They made the buying experience good More
Melinda was terrific, it had been several years since we went through the car buying process. She made it fun and completely relaxed!! We are going back soon for a second vehicle. went through the car buying process. She made it fun and completely relaxed!! We are going back soon for a second vehicle. More
I had a phenomenal experience at Landmark. Everyone was friendly and helpful the entire time. Melinda was a superhero and guided me through the entire process with ease. I’ll never buy a car anywhere else. friendly and helpful the entire time. Melinda was a superhero and guided me through the entire process with ease. I’ll never buy a car anywhere else. More
I went to buy a truck today & the sales manager let me walk out the door without the door without a deal because I didn't won't to test drive a truck. I am so pissed , a customer lost. walk out the door without the door without a deal because I didn't won't to test drive a truck. I am so pissed , a customer lost. More
I had my 2014 Jeep Patriot serviced. Service tech very professional and followed up next day. We had problem with lights and directionals. Turned out to be LED bulbs my son had installed. Thank you Ernie professional and followed up next day. We had problem with lights and directionals. Turned out to be LED bulbs my son had installed. Thank you Ernie More

