Landmark Dodge Chrysler Jeep
Independence, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Guys are a joke My wife went to landmark to buy a new jeep renegade, it took 3 hours and they said the banks were clos3d and they would call with financing quote the My wife went to landmark to buy a new jeep renegade, it took 3 hours and they said the banks were clos3d and they would call with financing quote the next day, They never called, so we called them, they said the sales manager would call with financing quote the next day, he never called. We went to Dave Cross Buick the same day and bought a new vehicle. At Dave Cross we had finacing within an hour of the test drive and within 2 hours were driving our new vehickle home. Stay away from Landmark and go to Dave Cross instead they are awesome at Dave Cross, LANDMARK ACT LIKE UNPROFESSIONAL CON MEN WHO CHARGED MY WIFE $100 TO DO FINANCING PAPERWORK THAT WAS NEVER COMPLETED WE HAD TO STOP PAYMENT ON THE $100 CHECK More
Billy is was amazing Billy is very helpful he doesn't make you feel pressured on purchasing a vehicle great sales man I would only purchase and deal with Billy Billy is very helpful he doesn't make you feel pressured on purchasing a vehicle great sales man I would only purchase and deal with Billy More
Billy made my first car buying experience a great one! This place was amazing, everyone was so helpful. Especially Billy who sold me my first jeep! He was so knowledgeable and answered all questions I had. This place was amazing, everyone was so helpful. Especially Billy who sold me my first jeep! He was so knowledgeable and answered all questions I had. Overall I'm very satisfied with my experience here and will definitely be back when searching for a car again. More
I've never been treated so well at a dealership before I hate shopping for cars but this place was absolutely fantastic to work with. They provided me with a selection of vehicles that was exactly in my bu I hate shopping for cars but this place was absolutely fantastic to work with. They provided me with a selection of vehicles that was exactly in my budget, didn't try to oversell me, and was incredibly pleasant to work with. I have to give hands down kudos to Billy, and Jay there for being absolutely fantastic representatives. This place has scored a very long term customer in me. More
Customer service was great Customer service was fantastic. Great car couldn't be happier with the car or the price Mason was very helpful and knowledgeable he answered my questi Customer service was fantastic. Great car couldn't be happier with the car or the price Mason was very helpful and knowledgeable he answered my questions and made the experience quick and easy would recommend to anyone More
Mason was friendly and accommodating! We came in close to closing time but Mason helped us to test drive what we came to see and answered our questions. We did chose a 2017 Pacifica and lo We came in close to closing time but Mason helped us to test drive what we came to see and answered our questions. We did chose a 2017 Pacifica and love it already. I’d recommend seeing Mason and finding your next vehicle with Landmark Doge Chrysler Jeep. More
Worst Used Car I would never buy another Used Vehicle from Landmark Dodge. They say they do more inspection than any other Dealership. I doubt that. I've had nothin I would never buy another Used Vehicle from Landmark Dodge. They say they do more inspection than any other Dealership. I doubt that. I've had nothing but issues with my vehicle and they don't stand behind it whatsoever. The salesman flat out lied to us. Haven't had the truck 2 weeks check engine light is on something to do with the gas valve leak. Brian the Used Car GM says they will Repair it at cost. What happened to them inspecting the vehicle? I put $7800.00 down bought a power-tran warranty, undercoating and rustproofing for the truck. My husband already recommended them to a friend I wish he hadn't now. Worthless Company. Doug Fletcher says we will talk about it on Tuesday but no guarantee as I bought the truck as is. Again I will never buy another Used Vehicle from Landmark. More
Horrible experience We were looking into getting a new car. They had us out to believe we were getting it. Had us BCA it over night to come back after weekend when they c We were looking into getting a new car. They had us out to believe we were getting it. Had us BCA it over night to come back after weekend when they called us to reschedule. Then after 6 times of rescheduling with no new information we received information that we were way out of our price range AFTER being told we were in it. Saying we had to put down $10,000 with out trade in valuing more than that. Very disappointed. Will never go back to them. & will never recommend anybody to them More
WOULD NOT TRUST OR RECOMMEND AND A WASTE OF TIME WOULD NOT TRUST OR RECOMMEND AND A WASTE OF TIME Although we weren't buying a newer more expensive vehicle I fel WOULD NOT TRUST OR RECOMMEND AND A WASTE OF TIME Although we weren't buying a newer more expensive vehicle I felt we were treated like trash. We own a 2018 Pacifica, own and paid off 2014 impala, 2003 chevy crew cab, and 2000 Silverado. We were looking for a used truck for our son. He found a couple of trucks, one at landmark and one at Bob Sight. Both comparable years and prices. He liked the one at landmark because of trim packages. He was told by salesman (Kris with a K) earlier that day he would come down to 14,500 from 16,988 if he would purchase that day. Our son asked us to come and look at it with him so we did. We weren't able to get there till 5:30, which I asked if it was still ok to check out trying to respect their long hours, I myself knowing working long hours. Monday would have been fine too. First I gave quick look under hood and under vehicle. Liked what I seen so far. Then asked if we still had time for a test drive. Was told yes but only short test drive down the block or two (interstate was approximately 2 miles away). I said that’s fine. Then was told only salesman could drive but he would pull over and let me drive it a little, that that was dealership policy. He did start out driving and we talked while driving and I asked if we could go to interstate and he did agreed. Next after returning to dealership from test drive we attempted to purchase vehicle. When questioning price my wife attempted to negotiate price for final sale. At this time, we were told he needed 100.00 or more, check or cash, to even take this offer to his manager in show of good faith. His manager was with in listening distance which seemed like a waste of time and credibility. My wife even commented on whether it was a buy here pay here lot. Now for the real kicker when he did take offer to manager and came back with 16,400 which was 1,900 higher than his price 3 hours earlier. His excuse was since he didn’t take it earlier they had to renegotiate even though he said the offer was good for that day. I do want to make it clear that Kris was not rude or disrespectful but that the policy of this sales department is not of their word or even trust their vehicles enough to be driven properly to ensure customer is getting what they want and feel good about their purchase. Just as you think shady car lots are a thing of the past you wouldn’t be expect this from a so called respectable dealership. Definitely a thumbs down and would not recommend to anyone. More
Great place to buy or service a vehicle I appreciate how simple my vehicle purchase was here. Ended up buying 2 cars instead of one like I had planned. Prices to good to pass up. Definitely I appreciate how simple my vehicle purchase was here. Ended up buying 2 cars instead of one like I had planned. Prices to good to pass up. Definitely my permanent car buying dealership. More

