Landmark Dodge Chrysler Jeep

Fantastic experience, Knew exactly what I wanted and Chadd helped me to find it. We settled on a price without any drama, he had my paperwork ready for me when I arrived. Spent an appropriate amount o Chadd helped me to find it. We settled on a price without any drama, he had my paperwork ready for me when I arrived. Spent an appropriate amount of time with him and business manager to close the deal and finish the paperwork. They tried to sell me other things but were not pushy - they just asked and explained. when I said no, they were fine with it. car was ready for pickup when promised and all was good. overall, one of the finest car sales experience I have had. thanks to chadd and the guys at landmark More

I have been using this dealer place to do all the repairs on my jeep since we got the in 2010. The people who works in the service area are the worse I ever had to deal before, they don't just treated me fee on my jeep since we got the in 2010. The people who works in the service area are the worse I ever had to deal before, they don't just treated me feel like I was stupid, they didn't do anything to help me and treated me like they were doing me a favor fixing my jeep. I have a sensor that it shows a light in my panel and this ligth has been on for almost a year!!! they told me they will need to order the part and as soon as they will get it they will give me a call. Guess what?? I am still waiting for that phone call. Every time I have taken my jeep for oil change, I remind them about it and they always said "oh! we haven't ordered it yet, we will do it today and give you a call". Yep! you are right, I am still waiting! Then I got a safety recall notice for some transmission skid plate to be replace it. When I came to the service department and told them about it they told me to call and make an appointment, then called to do so and they told me that I don't need an appointment (??) got my jeep in the service area and the guy, who was very rude, told me we didn't have any safety recall on transmission issues (I still have my document in home to probe it) so they did nothing on my jeep and a few weeks later... my transmission got broken in the freeway. I called to get it fix, thanks God finally they were a little decent and told me that transmission will be covered with my warranty but the towing service that I paid to take my jeep there was covered for me, even when I have the powertrain limited warranty that should cover it since we vehicle was unable to move because a powertrain covered part had failed (transmission). Overall, pretty bad customer service. Right now my jeep is completely broken again, this time we think the heads of the engine and I am pretty concerned about where to take it. Over there is just wasting my time and money, beside the really poor customer service. I wish I could find an honest place to take, for sure I am preparing my Chrysler Motor LLC Customer Center form to send it. I am pretty sure my jeep has some electrical problem beside that problem in the engine and I am not going to spend more money in a defective vehicle, specially when my warranties are not respected. Thanks! More

I have now purchased 4 vehicles from Chad Vickers at Landmark. Each experience resulted in my returning to Landmark for my most recent vehicle. I have nothing but praise for the service, the creativenes Landmark. Each experience resulted in my returning to Landmark for my most recent vehicle. I have nothing but praise for the service, the creativeness, and the service I have received. More

When I walked into the dealership to talk to a salesman I was not really happy with the company I was having some problems with my Jeep Compass I had purchased from them. The service department was not treat was not really happy with the company I was having some problems with my Jeep Compass I had purchased from them. The service department was not treating me the way they should have, even with me paying the extra money for the extended warranty and all. I went over to talk to a salesman (Chadd) and explained to him my problems and he took it upon himself to make things right. We began looking at new cars and he listened to what I wanted and what kind of features I was looking for. After everything was said and done he found me my new Chrysler 200 that I am very happy with. He was a great salesman and really made me feel like he cared about what was happening and what I wanted. After leaving the dealership I was such a more happy camper and would recommend this deal ship and the salesman to any of my friends and family. Best salesman I have ever dealt with! More

Chad Vickers and Doug Fletcher made our "jeep experience" wonderfully easy (for the 3rd time)!!!! We were in and out quickly with friendly service and no hassle. Both were very informative and he experience" wonderfully easy (for the 3rd time)!!!! We were in and out quickly with friendly service and no hassle. Both were very informative and helpful!!! More

Landmark in Independence, MO is THE best dealership. My husband and I have purchased 7 cars from them over the course of 5 years. We have purchased Jeep & Dodge & we could not be any happier with every si husband and I have purchased 7 cars from them over the course of 5 years. We have purchased Jeep & Dodge & we could not be any happier with every single purchase & experience. They treat you like family & they have your best interests at heart. I would HIGHLY recommend Landmark to ANYONE for ANY sales, service, etc needs! More

Chadd was very helpful and knowledgeable. He was very pleasant and easy to work with. I would recommend chadd to my friends. He kept the car buying experience fun and enjoyable. I bought the 2010 jeep pleasant and easy to work with. I would recommend chadd to my friends. He kept the car buying experience fun and enjoyable. I bought the 2010 jeep mercenary and then a few days later I came back and bought the 2003 Nissan murano. The jeep is doing great however the murano has been sitting at your dealership since 6/1/2013 with a knock possibly coming from the transfer case, and the seatbelt latch is gone.. I have already referred a few people to the dealership one has already bought a 2013 jeep wrangler More

The experience I had at Landmark was fantastic and would return to their dealership hands down. The people were very helpful and accommodating. They worked hard to make sure that all needs were attended to return to their dealership hands down. The people were very helpful and accommodating. They worked hard to make sure that all needs were attended to and met so that I could drive off the lot with my new truck. As my first experience buying a new vehicle it was very easy!! Thanks guys!! More

Great experience I drove from Florida to enjoy the same great service they gave me when I purchased my last car. The first time I purchased a dodge charger and this time a dodge challenger great service they gave me when I purchased my last car. The first time I purchased a dodge charger and this time a dodge challenger More