Landmark Dodge Chrysler Jeep
Independence, MO
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445 Reviews of Landmark Dodge Chrysler Jeep
Communication was lacking. No one told me they had to order a wheel nut key, and thus didn’t rotate the tires. I had to ask about it after seeing the bill No one told me they had to order a wheel nut key, and thus didn’t rotate the tires. I had to ask about it after seeing the bill More
Landmark was amazing to work with! Very friendly, knowledgeable, and responsive! Zach in the sales department was especially great! Very friendly, knowledgeable, and responsive! Zach in the sales department was especially great! More
Wonderful experience. Very friendly people, answered all questions. Would definitely do business with again. Highly recommend. Very friendly people, answered all questions. Would definitely do business with again. Highly recommend. More
I wish I had read the reviews before I headed back up here. As a repeat customer I thought there would be some kind of rapport and or genuine respect as a customer. Firstly Hayden the 1 year certificate here. As a repeat customer I thought there would be some kind of rapport and or genuine respect as a customer. Firstly Hayden the 1 year certificate hanging on in his wall was the only decent part of it, but played not actual role in anything. Carl the sales manager like in other posts, does not like being told no. Was very rude and pushy. I had to ask for my keys back 3 times before I was given them. Which as an adult male with a wife and daughters was completely put off by. No one should have to ask for their personal belongs back 3 times. Within 20 minutes of leaving Doug the GM calls me and wants to apologize and make it up to me. He lets me keep this Durango for a couple days while he “looks” (aka preps it for sale) at my trade in. I go see him just this afternoon. He already had papers drawn up for my wife and I to sign and we hadn’t even talked numbers at all. I tell him straight up and be as honest as possible “ Unless you are going to make me the greatest deal ever and eat money on this there isn’t anything to really talk about.” This man told me “Get the xxxx outta my showroom.” Doug threatens to hurt my business at my employment. Called me all kinds of names. I’m sure he felt like a real big man in front of all his employees. Craziest xxxx ever. DO NOT DO BUSINESS AT THIS DEALERSHIP!!!!! If I could give 0 stars I would. He’s probably going to try and get this kicked off the reviews. And will probably retaliate in some form or fashion. More