
Landmark Ford Inc
Springfield, IL
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264 Reviews of Landmark Ford Inc
Absolutely horrible place to buy from. Poor customer service after the sale. Very rude and not willing to help. ABSOLUTELY WOULDN'T RECOMMEND!! Will never buy from again! service after the sale. Very rude and not willing to help. ABSOLUTELY WOULDN'T RECOMMEND!! Will never buy from again! More
I had the best experience buying my new Ford Fusion! The staff was super friendly and the price could not be beat anywhere! Thanks to Brad and Dan for working with me and giving me time to make my decision. staff was super friendly and the price could not be beat anywhere! Thanks to Brad and Dan for working with me and giving me time to make my decision. I did not feel pushed to buy and that made it such a pleasant experience! More
Like all dealership they got us in a vehicle that we love . Worked with us on some things . Our salesman was great very up front and kind all at the same time . The financial part didn’t take long . He was g . Worked with us on some things . Our salesman was great very up front and kind all at the same time . The financial part didn’t take long . He was great too . In the end totally satisfied. More
Sean Brown was the sales associate that helped me purchase my new Fusion. I was in the dealership for a good long while. Sean and I went over the finance situation to begin with per my request. He th purchase my new Fusion. I was in the dealership for a good long while. Sean and I went over the finance situation to begin with per my request. He then took the time to let me look at the three cars I was considering. He went over all of the options. I was back and forth and back and forth. He then was very patient with me as I test drove all three cars. We made a deal, worked it out with the finance people (Fred), who was also very nice and respectful. Sean was very nice and very respectful to me. I wore a mask into the store, and while I was a little surprised that more people weren’t masked up, he wore his mask for me all day, and didn’t complain at all. The wipes down the desks I was at. Very pleased with this visit to Landmark Ford. More
Car qas delivered 3hrs. Later than promised, car was dirty,gas tank was empty, car had 8 more miles on it than at time of signing paperwork, was told by the salesman car would be cleaned and my tags tha dirty,gas tank was empty, car had 8 more miles on it than at time of signing paperwork, was told by the salesman car would be cleaned and my tags that i supplied would be placed on vehicle also, also told that by salesman that he was personally going to accompany car to my house. probably not going to purchase another vehicle from your dealership, the deal and service were over the second I walked out of the building. More
Carlos was excellent but finance dealing was not. We visited the Ford dealership in July 2020. Our salesman Carlos was excellent from beginning to end. The financing portion of it was not as pleasant. We visited the Ford dealership in July 2020. Our salesman Carlos was excellent from beginning to end. The financing portion of it was not as pleasant. Derek French did the financial paperwork for us. He explained everything thoroughly and we received the 0% financing special they had going on. What he didn't bother to explain was that in order to receive the 0% financing we had to sign up for 2 of the extra services that they want you to buy along with all the rest of the fees in buying a car. After being in there for 1-1 1/2 hours, we questioned the amount being borrowed because it was way more than we had calculated, only then did he bother to tell us about the extras we had to purchase which added another $3000.00 on to the bill. This should have been thoroughly explained to us prior. It was a shady act that he pulled so I wouldn't ever finance with them again. More
Dave McMeen was excellent to speak with. Very knowledgeable and took his time serving this customer. Invested in the Ford Edge. No buyer’s remorse here. Love it! knowledgeable and took his time serving this customer. Invested in the Ford Edge. No buyer’s remorse here. Love it! More
Damon and Evan were great to work with. Professional!! 5stars for both!!! I would buy a car from them again. They explained everything very well and did exactly what they said they would!! Very pleasant 5stars for both!!! I would buy a car from them again. They explained everything very well and did exactly what they said they would!! Very pleasant experience!!! More