Landmark Honda - Service Center

I own a 2008 Honda Civic SI and have used Landmark Honda, specifically Brian Cail, for each and every service appointment I have made over the lifetime of my car. This includes all factory recommended servi specifically Brian Cail, for each and every service appointment I have made over the lifetime of my car. This includes all factory recommended service as well as requests for upgrades as well. I do this because I trust him with my SI, and while text on a webpage hardly captures the full emotion I have for my car, I can only say that I love it. To leave it in anyone else's hands is simply not a chance I am willing to take. In a word, Brian is exemplary. He and I are on a first name basis and he never struggles to remember my name when I bring my car in for service. In a world that's only getting larger, to receive such personalized service is truly rare, which is why I feel he deserves recognition for his work on this website. Furthermore, despite the personal attention Brian gives his customers, it is clear he is a consummate professional. He not only seems to know his job, he seems to have a passion for it, which is clearly reflected in his work. While I have no doubt that all of the service managers at Landmark Honda are excellent, I would not hesitate to give Brian my highest recommendation; and he would be first suggestion of the service managers with whom you try to schedule and appointment. Lastly, Landmark Honda will not waste your time trying to sell you on packages nor take any more time than is necessary to service it. More importantly, they WILL NOT find problems that do not exist simply to increase billable labor hours. Not only does that speak highly of the ethics and professional stewardship of the dealership, it is truly nice to deal with honest, hard-working people. There are plenty of other dealerships in the DC metro area, but I would rather wait to see Brian and deal with his team than take my car anywhere else. I'm sure I'm not alone when I say that it's difficult to earn my trust, but Brian has definitely done it. If you have the opportunity to use Landmark Honda as your service center, see him. Chris King More

Landmark Honda is great overall, but Ms.GeGe Showers is one of the standouts with her impeccable customer service, warming personality and willingness to go that extra mile. I travel from Suitland Maryland one of the standouts with her impeccable customer service, warming personality and willingness to go that extra mile. I travel from Suitland Maryland just to get this experience and will continue to for years to come. More

Words cannot express how exceptional Hamada Kuhail was throughout the whole process. He went well above and beyond to take care of me and my car runs like a charm now. He was very honest, patient and pro throughout the whole process. He went well above and beyond to take care of me and my car runs like a charm now. He was very honest, patient and professional and I would recommend him to EVERYONE! He is a great asset to your company & Landmark Honda is lucky to have him. More

Ms. GeGe Showers is the Assist. Service Manager with whom I deal and she's terrific! Beyond being very professional and personable, she leaves me feeling confident that the service being provided is necessa I deal and she's terrific! Beyond being very professional and personable, she leaves me feeling confident that the service being provided is necessary and reasonable. She wasn't working at the dealership the last time I was there so I was REALLY pleased to find that she was back when I arrived today! I wouldn't hesitate (and haven't) to recommend Landmark Honda for service and GeGe specifically! Thank you. More

Although I have a Honda dealership within minutes from my home, I go out of my way and traveling over 20 minutes to get my Odyssey serviced at Landmark Honda. I have been going there for almost 10 years and home, I go out of my way and traveling over 20 minutes to get my Odyssey serviced at Landmark Honda. I have been going there for almost 10 years and Gus from their service department goes out of his way to make me feel valued as a customer. Not only does Gus help me save money during service visits, he figures out how to make my visits as convenient and fast as possible. When I couldn't pick up my car, Gus came up with a great idea to make is so my husband and I didn't have to juggle our schedules to pick it up after a service visit. Because of that level of customer service, I continue going back - it is difficult to find a dealership that cares that much about a customer! Gus really sees the true value of a long-term customer as opposed to a short-term one and I really appreciate that. My husband is not a Honda convert yet but is considering it now that he has seen the level of service I receive and seeing that Gus wants to SAVE me money instead of taking it. Not only do I get my cars serviced at Landmark, I have bought 3 cars from them and will continuing doing so as long as they continue showing the high level of service they have in the past. Thanks Landmark. More

I have been coming to Landmark Honda for years. I always get top-notch service, especially from Russell Lloyd. He's always very courteous and professional. The whole crew at Landmark Honda are wonderful. get top-notch service, especially from Russell Lloyd. He's always very courteous and professional. The whole crew at Landmark Honda are wonderful. More

Milton Cruz is such a helpful person. I enjoyed working with him when was just starting in position as a service writer (advisor) about four years ago. It is great to see such nice things said about Milto with him when was just starting in position as a service writer (advisor) about four years ago. It is great to see such nice things said about Milton. Milton, if you see this, continued good luck and have a great new year! J Whelan More

Whenever my car needs servicing, my visits to Landmark Honda are always pleasant. I always contact Sean Kearney to set up my appointments and he is always so helpful and makes sure that I am taken care o Honda are always pleasant. I always contact Sean Kearney to set up my appointments and he is always so helpful and makes sure that I am taken care of. I would definitely recommend Landmark Honda dealership to friends and family. More

The customer service is great, it's affordable; I always use the green team, more particularly Gustavo.He is always honest and I never get cheated on what needs to be done on my car. i would recommend this use the green team, more particularly Gustavo.He is always honest and I never get cheated on what needs to be done on my car. i would recommend this dealer to anyone. More

Very pleased with service whenever I take my Honda in for repairs. Exceptional service. Will definitely refer my friends and family members for service. Efficient, polite and very professional. repairs. Exceptional service. Will definitely refer my friends and family members for service. Efficient, polite and very professional. More