Landmark Lincoln

The service team at Landmark Lincoln continues to be phenomenal. I’ve been bringing my vehicle here since 2020, and they consistently exceed my expectations. They always find a way to accommodate even m phenomenal. I’ve been bringing my vehicle here since 2020, and they consistently exceed my expectations. They always find a way to accommodate even my last-minute service requests, and they do a thorough, professional job getting my vehicle back on the road quickly. What truly sets this team apart is their commitment to customer service. They are friendly, knowledgeable, responsive, and genuinely care about their customers. In my experience, they set the standard for what exceptional customer service should look like. I highly recommend Landmark Lincoln to anyone looking for a dealership that truly puts its customers first. More

Landmark is honest, helpful and courteous. I would highly recommend them, We have 2 Lincolns and have been customers for 10 years. I would highly recommend them, We have 2 Lincolns and have been customers for 10 years. More

I took my Lincoln Nautilus in for recall work including replacement of brake rotors and pads. The quality of the work seems fine. The communication from the service department was terrible. I had a loaner replacement of brake rotors and pads. The quality of the work seems fine. The communication from the service department was terrible. I had a loaner vehicle from them, which was helpful, but standard for Black Label vehicles. I dropped the car off on a Thursday morning. I never heard back that day without initiating a call. At the end of the day, no one told me if the car was done or not, so I assumed it was not and kept the loaner. On Friday, I had to call again and was told by text the car was still being serviced. After that, no word back for the rest of the day. Saturday, I called and had to leave a voice message that was not returned. It wasn't until Monday morning that I received the first communication that wasn't solicited telling me the car was ready. When I picked it up, there was no one there to explain to me what was done on the car. I had to go searching for a service person. My previous car was a Lexus and the service at their dealership in Lakewood was superior to this in every way. I was very disappointed. I like the car, but service matters. More

Chris Hazle & Zack Wagner and all at Landmark Lincoln were excellent to deal with. Honest, professional, thorough and all around good people. An overall great buying experience! were excellent to deal with. Honest, professional, thorough and all around good people. An overall great buying experience! More

Great Service & People -- Glad we bought at Landmark, never had a regret! Balanced Sales & Service have made our relationship a very comfortable fit! never had a regret! Balanced Sales & Service have made our relationship a very comfortable fit! More

The service team is very professional and easy to deal with. Kyle Terry is excellent... with. Kyle Terry is excellent... More

Shawn has continuously given 100% assistance to serve all my needs over the years for our precious Lincoln.. my needs over the years for our precious Lincoln.. More

Quick and efficient service, friendly personel makes the maintenance/oil change very convenient. A very pleasant experience every time. maintenance/oil change very convenient. A very pleasant experience every time. More

Your mobile service is very helpful to us. Convenient and they can do so much! Plus the people who do it are very knowledgeable and personable. Convenient and they can do so much! Plus the people who do it are very knowledgeable and personable. More

I’ve consistently received outstanding service from this Lincoln dealership. The waiting area is always clean, comfortable, and well stocked, with a convenient workspace available when needed. The entire st Lincoln dealership. The waiting area is always clean, comfortable, and well stocked, with a convenient workspace available when needed. The entire staff is courteous and professional, and the service managers do an excellent job of keeping me informed while also being understanding and responsive to my concerns. Most recently, Shawn provided excellent service, but I’ve worked with several members of the team over the years and have always had a positive experience. When the time comes for me to purchase a new vehicle, Lincoln will be at the top of my list, in large part because of the exceptional service I continue to receive here. More