Langlade Ford

Great buying experience. The sales rep, Eric, was awesome. He made sure we got the truck we wanted. No heavy pressure tactics. Helpful, accessible and responsive throughout en The sales rep, Eric, was awesome. He made sure we got the truck we wanted. No heavy pressure tactics. Helpful, accessible and responsive throughout entire process of ordering a vehicle. When the truck came in, Matt was great at explaining all the wonderful gizmos on the thing. Cody’s sales pitch on the undercarriage rustproofing and extended warranties was heavy handed, and even a little insulting, but we suppose that’s the nature of his job. We do think he should refrain from slamming Consumer Reports ratings, especially given that CR was one the biggest reasons we chose Ford in the first place. More

Outstanding Service Department I purchased a used vehicle about 5 months ago from another dealer. I complained about the ticking sound it was making from day one. I was assured by t I purchased a used vehicle about 5 months ago from another dealer. I complained about the ticking sound it was making from day one. I was assured by the dealer on a total of 3 occasions nothing was wrong and everything was normal. My brother in law who is a mechanic told me no it was not normal. I took my truck to another mechanic and he immediately directed me to take it to Langlade Ford. They concluded it was my timing chain and camphasers. I am thankful to them that they were able to identify the problem and correct it. Upon my request they also did an inspection looking for other issues with this truck because it has been a nightmare from day one. They were able to locate other potential problems and correct them. I feel the service department did a fantastic job. Quality service all the way as far as I am concerned. I would not hesitate to return my vehicle to them should it need additional repairs. More