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Larry H. Miller Chrysler Jeep Avondale

Avondale, AZ

4.3
1,454 Reviews
Call Dealership (480) 865-3981
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10055 Papago Fwy

Avondale, AZ

85323

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1,454 Reviews of Larry H. Miller Chrysler Jeep Avondale

August 14, 2024

Juan Martinez was great! Very kind and helpful. Service appointment was great and in time. They had snacks and water while you wait. More

by Gee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Martinez
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August 11, 2024

It was the best experience ever I left with a grand Cherokee 2021 thank you to Jorge Cortez he help me out to get the best car ❤️ More

by marimares0918
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Cortez
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August 11, 2024

Excellent customer service great experience great communication great access to service very comfort waiting room More

by luisdelacruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria
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August 11, 2024

I left the car with your department service for 7 days and I received it after you fixed the battery issue, you never check anything else. That just like nothing More

by Fay21174091
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Fontana, Fred Enriquez, Michael Veselik, Oscar Crisostomo
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Aug 16, 2024 -

Larry H. Miller Chrysler Jeep Avondale responded

Thank you for bringing this to my attention, and I am sorry to hear about your ongoing communication and vehicle issues. Our team is committed to providing complete service and would appreciate the opportunity to ensure your vehicle receives the necessary repairs. Please call me at your earliest convenience so we can work together to get to the bottom of this and get your car back in here as quickly as possible. - Petar Lazic, General Manager, (623) 298-1100

August 11, 2024

Juan in service is great! Our factory recalls were dealt with extremely quickly. He always treats me like his number one customer! Dave More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Martinez
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August 10, 2024

Francisco was awesome explaining all details and helped out a lot with my service very satisfactory! More

by gportillo_13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
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August 07, 2024

Poor communication skills. Customers time is not valued Very slow, no sense of urgency There not held accountable for the work they do They'll find anyway to make money of More

by La
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan
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Aug 19, 2024 -

La responded

Worse experience I've ever had with a dealership! I usually go to Bill Luke Chrysler j JEEP Dodge but I decided to go to Larry H Miller because it was closer to home. As a business and for customer service they have a lack of communication, no sense of urgency, there not held accountable for the sorry work they do on your vehicle, the will find anyway possible to charge you for unnecessary work. I wish I never bought a package oil change with because I do not trust them with my vehicle at all. I took my vehicle in for an inspection, I picked up my vehicle yesterday and noticed it still has the same issues.And now my vehicle seems to run way harder. I don't know what they are doing, but this dealership, it's very, very unprofessional

August 06, 2024

The paperwork signing process and shipping of the vehicle was challenging creating a not so favorable experience. More

by belyeuclark7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Eric Michel, Alfred Aguilar
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Sep 14, 2024 -

Larry H. Miller Chrysler Jeep Avondale responded

Hello there; it is concerning to hear about the issues with your purchase experience. We want all our customers to feel taken care of before, during, and after they buy a vehicle, and I would appreciate the chance to speak with you directly to ensure everything has been handled properly. If we have not connected by the time you find this response, please give me a call. I look forward to resolving this together. - Petar Lazic, General Manager, (623)478-3610

Sep 16, 2024 -

Larry H. Miller Chrysler Jeep Avondale responded

Hello there; it is concerning to hear about the issues with your purchase experience. We want all our customers to feel taken care of before, during, and after they buy a vehicle, and I would appreciate the chance to speak with you directly to ensure everything has been handled properly. If we have not connected by the time you find this response, please give me a call. I look forward to resolving this together. - Petar Lazic, General Manager, (623)478-3610

Sep 16, 2024 -

belyeuclark7 responded

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August 06, 2024

Service department was transparent and Oscar was knowledgeable of my issue and very professional! Great customer service. More

by julian.quevedo4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Crisostomo
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August 06, 2024

Oscar was extremely helpful in diagnosing and resolving all of the issues that were wrong with my truck. He even offered a great warranty plan to my husband which we needed. I'm very grateful for all of th More

by marthah.hdz7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Crisostomo
Report | Print
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