Larry H. Miller Chrysler Jeep Avondale

Brian was fantastic. He wasnt to pushy and actually took an interest in what I was looking for. Once he knew what that was, he made sure that everything went smooth from there. He was knowledgable and off an interest in what I was looking for. Once he knew what that was, he made sure that everything went smooth from there. He was knowledgable and offered exceptional customer service. More

Chad made buying our new car easy. No hard sell, personable and professional. We weren't planning on buying a car that night but they really went the extra step so we got the best deal for our budge personable and professional. We weren't planning on buying a car that night but they really went the extra step so we got the best deal for our budget. We wound up with a beautiful Chrysler 200 and it was the best car shopping experience my husband and I have ever had. Thanks again Chad and the team at Avondale Chrysler Jeep. More

Our experience was exceptional.Personnel very nice and pleasant. Very well kept, very clean. We were treated like they knew us for years. If service is as good as sales we will definately purchase our ve pleasant. Very well kept, very clean. We were treated like they knew us for years. If service is as good as sales we will definately purchase our vehicles at avondale. More

Mike was very friendly and made me feel comfortable about the whole experience. Gordon really knew all the facts and specs on the vehicle I purchased. Randy and Ron were also very nice and did not pressure m the whole experience. Gordon really knew all the facts and specs on the vehicle I purchased. Randy and Ron were also very nice and did not pressure me into anything I didn't want. Overall it was the best car buying experience I've ever had. More

The Sales guys, Randy and Brian were GREAT. The finance guy Ron was HORRIBLE. Those two statements summarize our entire experience at your dealership. It was an absolutely laughable contrast in experiences guy Ron was HORRIBLE. Those two statements summarize our entire experience at your dealership. It was an absolutely laughable contrast in experiences between departments. Brian and Randy did really well as a team in making us feel welcome and comfortable doing business with your company while Ron was condescending, egotistical and obviously prefers to belittle the customer. He talks around in circles and never gets to the point. It felt like I was talking to a stereo-typical, plaid jacket wearing used car salesman that can't be trusted. I nearly walked away from this purchase because of Ron but decided that it wouldn't be fair to everyone else. Would I still recommend your dealership to my friends? Yes, BUT STAY AWAY FROM RON! More

Had Brand New 2012 Grand Cherokee Overland a few weeks when we noticed transmission fluid drops on our garage floor. Got a service appointment for January 3, 2012. The part was ordered. After much patienc when we noticed transmission fluid drops on our garage floor. Got a service appointment for January 3, 2012. The part was ordered. After much patience in wiping our garage floor every few days and checking fluids ON OUR BRAND NEW JEEP - and no word from Avondale, I called Avondale's service department. They determined that our part was ordered on January 15 and has just been shipped and would be into the dealership within 5 days or so. March 14, the part arrives and I was able to schedule a service appointment for March 22 to get our GRAND CHEROKEE 'S leak corrected - three full months after we took home a leaking car. Realizing our dissatisfaction, we were meet by not only our service consultant but by the New Service Manager - Clint Zelez. He was able to explain the reason it took so long and was more than apologetic for the problem. He further explained that the gasket that was replaced was a reengineered gasket because of the original leak problem. Avondale Chrysler Jeep even cleaned the undercarriage of the leaked transmission fluid and its accumulated dirt and grime. They provided a rental car at their expense while our Grand Cherokee was being repaired. Clint emphasized that in the future when there is a long running service problem due to parts, they will be in closer contact with the customer. Considering the treatment the dealership's management provided us after they became aware of the lengthly problem, I believe our three month wait for a part was an aberration. We like our Grand Cherokee and although we had 2 or 3 drops of transmission fluid to wipe up from the garage floor for months, we would still recommend the car to our friends. More