Back

Larry H. Miller Chrysler Jeep Dodge Ram Sandy - Service Center

Sandy, UT

4.2
1,242 Reviews

1,242 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Sandy - Service Center

Sort by
June 14, 2024

Brandon did a great job explaining everything. I appreciated the uber rides arriving quickly. I'm scheduled for additional work in the future. The service was fast and complete. More

by bblack127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon, Colin Rees
Jun 19, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Your review is much appreciated. Our team strives to provide an exceptional experience for each customer, and it's great to hear that we were able to do that for you. We look forward to the opportunity to serve you again in the future.

June 14, 2024

Went for a simple oil change this morning got there at 7:16 AM was told it would take about an hour to an hour and 30 min.. I said I would wait by 9:27 I hadn’t heard a word so I messaged them… they hadn’ More

by Wgc.frogger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon
Jun 19, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We apologize for any frustration that you experienced due to long wait times and poor communication. We understand that this is not the level of service that our customers deserve, and we would like to make it right. We are committed to improving our communication and reducing wait times in the future. Please reach out to us so that we can discuss your experience and find a solution. - Steve Massey, General Manager, (801) 553-5910

June 13, 2024

Took my jeep in for warranty covered maintenance shortly after purchasing and after dropping it off couldn't get anyone to answer the phone or call me back for over 24 hours, only to find out then they neve More

by dealton.lyman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan Malmgren
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

I'm sorry to hear about the frustration you experienced with your recent service visit, Dealton. It's unacceptable that your vehicle was not attended to promptly and that our communication fell short. We aim to provide timely and efficient service, and clearly, we did not meet your expectations. If we haven't had the opportunity to resolve this matter directly, please contact me so we can ensure your maintenance needs are properly addressed. - Steve Massey, General Manager, (801) 553-5910

June 13, 2024

Does a great job of taking care of my Jeep. Had no problem picking jeep up when it was done. Brandon made sure to take me to my vehicle and check everything out. More

by e.l.tanner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Random Ralston
Jun 14, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for your wonderful feedback. Our team works hard to make sure each customer is happy with their experience, and it's great to hear that we were able to meet your needs. We hope that you will come back to see us soon.

June 13, 2024

Great services staff helpful and so is part desk for getting things fix for my jeep More

by bftrk94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : mB, Colin Rees
Jun 14, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for taking the time to share your positive feedback. Our team works hard to make sure each customer is satisfied, and it's wonderful to hear that we were able to meet your needs. We hope that you will continue to choose our dealership for all of your automotive needs.

June 12, 2024

I was happy with everything until the next day I got a text with a discounted offer on the service i just had that was double the cost. Very upsetting. I should get a refund of half of what I paid. I am a More

by Sarah Penrod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Roles (I can’t remember his last name)
Jun 19, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

I appreciate you taking the time to leave your feedback. It is unfortunate to hear that your experience with our dealership did not meet your expectations. We aim to provide exceptional service to all of our customers and it is clear that we fell short in your case. I would appreciate the opportunity to learn more about your experience and make things right. Please contact me at your earliest convenience so that we can work together to resolve any outstanding issues. I look forward to hearing from you! - Steve Massey, General Manager, (801) 553-5910

June 12, 2024

Brandon took care of everything and made sure everything was completed on my service. From the moment I pulled in it was like they knew who I was. I will be scheduling my next service with them More

by Trent nokes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Jun 13, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Your review is a true testament to our team's efforts. We are committed to providing the best customer service and it's wonderful to hear that we were able to meet your needs. We look forward to serving you in the future.

June 10, 2024

Good service today. My renegade is running much better after the oil change and tire rotation. Thank you for the service. More

by l.nelsen7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Rees
Jun 13, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We are grateful for your positive feedback. Our team works hard to ensure each customer is satisfied with their experience, and it's great to hear that we were able to meet your expectations. We hope to see you back soon for all your automotive needs.

June 10, 2024

Every time I come to this dealership I am told something different. My brand new 2024 jeep still has yet to be fixed and I bought Black Friday 2023. We were lied to upon buying it, and they give you the run More

by robyn.hinson3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know his name-but 3 stars
Jun 14, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Robyn, I'm sorry to hear about the ongoing issues with your Jeep and for any inconsistent communication you've experienced. This is not the level of service we aim to provide. Thank you for bringing this to our attention. If we haven't yet spoken directly, please reach out so I can assist in getting this resolved for you promptly. - Steve Massey, General Manager, (801) 553-5910

June 10, 2024

I’ve been going to Larry Miller now for over 20 years. The service has always been excellent. Today was just an oil change, but the customer service team worked me into the schedule and Got me out in no t More

by guydefa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Chacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Rees
Jun 13, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We are grateful for your kind words. Our goal is to provide an unforgettable and positive experience for each customer, and it's great to know that we were able to do that for you. We hope to see you back soon for all your automotive needs.

...
51
...