Larry H. Miller Chrysler Jeep Dodge Ram Sandy - Service Center
Sandy, UT
1,169 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Sandy - Service Center
I decided to do business with Larry Miller based on talking with Jake Turner about a lift and tires for my Jeep even though I had almost an hour commute from my home to the dealership. I was planning o talking with Jake Turner about a lift and tires for my Jeep even though I had almost an hour commute from my home to the dealership. I was planning on going to the Larry Miller Ogden, until after I spoke with Jake. Very knowledgeable and took time to explain options. My service advisor was Isaiah. He answered my questions in a timely manner and kept me informed of the progress of my build. He stayed shortly after closing to get me my Jeep as promised, and was pleasant and professional. Over all an awesome experience. More
Used the Express Lane service for my oil change and maintenance. Isaac took great care of my Ram 1500, ensuring that all the checks were done and maintenance was up to date. I waited for my vehicle an maintenance. Isaac took great care of my Ram 1500, ensuring that all the checks were done and maintenance was up to date. I waited for my vehicle and they were complete when they said they would be. I'm very pleased with the service. More
Good Amber was great as a service writer, the only problem I have had was the window sticker indicating when I should return had the wrong millage. It indicated a normal interval not a synthetic inte problem I have had was the window sticker indicating when I should return had the wrong millage. It indicated a normal interval not a synthetic interval. So I don't know if I paid for synthetic oil and got regular or was the sticker just written wrong. More
The staff was very friendly. Service was completed in a timely manner. I dropped off my vehicle and they let me know what time they closed. They also gave me an option to pick up Service was completed in a timely manner. I dropped off my vehicle and they let me know what time they closed. They also gave me an option to pick up my vehicle after the service area closed just in case I couldn’t make it back in time. More
Very helpful and concerned about making sure my Jeep was fixed correctly and that all my needs were addressed. fixed correctly and that all my needs were addressed. More
WORST CUSTOMER SERVICE and COMMUNICATION EVER! !!! To save I received POOR service from (LHM) Larry H. Miller Chrysler... in Sandy would be giving too much credit. Purchased the 3 oil change, tire !!! To save I received POOR service from (LHM) Larry H. Miller Chrysler... in Sandy would be giving too much credit. Purchased the 3 oil change, tire rotation, etc package. Found my battery needed to be replaced and LHM's "best price" was double what I could get the battery replaced elsewhere (LHM's price was for a 24 month battery while the other quality batteries I priced were 36 month batteries). I was put on ignore for a week. Called and messaged the Service Advisor (Jake) but never heard back -- when I happen to catch him, Jake said he would talk with his manager to see what they could do and call me right back (that was 7 days ago). My calls and messages to Jake and the Service Manager Cody have gone unanswered. This morning, I called the GM, Steve, who said he would call me back in 30 minutes. 2+ hours later Jake called to say he couldn't do better than LHM's aggressive charge (double the cost elsewhere with a better battery elsewhere!). Jake attempted to justify having my car for over a week for an oil and battery change while leaving me in the dark! Perhaps if I owned a truck I might qualify for decent service at LHM.... Must be a reason this shop has such high personnel turn over. I certainly won't be going there again!!! More
Outstanding service individuals ! ! Isaiah, Jake ….right down to Geo the mechanic went above and beyond the call in doing everything possible to ensure I had an outstanding experience! ! Isaiah, Jake ….right down to Geo the mechanic went above and beyond the call in doing everything possible to ensure I had an outstanding experience!!! More