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Larry H. Miller Ford Draper

Draper, UT

4.3
869 Reviews

11442 S. Lone Peak Parkway

Draper, UT

84020

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Showing 869 reviews

February 10, 2024

Online system when scheduling didn’t work, didn’t have an option for car registration. Said they would. Never did. Car was picked up late and dropped off late. Not good More

by Natattack11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Garrett Erickson, Brian Hanna
Feb 17, 2024 -

Larry H. Miller Ford Draper responded

I appreciate you taking the time to leave your feedback. It is unfortunate to hear that your experience with our dealership did not meet your expectations. We aim to provide exceptional service to all of our customers and it is clear that we fell short in your case. I would appreciate the opportunity to learn more about your experience and make things right. Please contact me at your earliest convenience so that we can work together to resolve any outstanding issues. I look forward to hearing from you! - Brian Hanna, General Manager, (801) 513-6914

February 09, 2024

Excellent customer service. Paperwork was fast and considerate of my time. Really happy with my purchase More

by coytripp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lavar , Garrett Erickson, Brian Hanna
February 08, 2024

Great service. They accomplished all of the items we needed and were quick in getting it accomplished. More

by byoung_
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Hanna
February 08, 2024

Oil change today was super fast! In and out under an 1 hour. Hopefully this is a new trend for the service department! More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service attendant
February 07, 2024

Showed up 30 minutes early and they got me right in. Took just under an hour. And they didn’t try to pressure me to buy any of the recommended items. Ask for Ricky GATT, he will take care of you! More

by Bieker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Gatt
February 07, 2024

Nice fast and great service and have the parts on hand when needed and take care of the vehicle More

by Mike.d.bosch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rickey , Brian Hanna
February 07, 2024

Kevin went above and beyond to help me after another dealership did not fix the issue I had. My car was with another dealership for over a month, and it was returned with the same issue I took it in for More

by Cbehling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin in Service and the Mechanic on my car
February 04, 2024

Great service, I've always been taken care of at Larry Miller Ford service and will continue to take my vehicles here! More

by Dgriggs1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
February 03, 2024

It’s really handy very good stuff always kipping me update doing a very good work. More

by E7santarosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Survive manager
February 03, 2024

Prompt service. Ricky was great…explained suggested service needed and then answered questions I had about alignments. I’m always pleased with the service I receive More

by vlewellyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky
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