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Larry H. Miller Ford Draper

Draper, UT

Overview
Reviews
Vehicles
4.3
869 Reviews
Call Dealership (801) 742-5237

11442 S. Lone Peak Parkway

Draper, UT

84020

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Showing 869 reviews

January 15, 2024

Helpful and like the new pick up and bring back option. Sent texts all day with updates. More

by ni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Hanna
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Jan 16, 2024 -

Larry H. Miller Ford Draper responded

Thank you for your wonderful review. It's great to hear that you had a fantastic experience at our dealership. Our team works hard to ensure that each customer leaves happy and satisfied, and it's rewarding to know that we were able to meet your needs.

January 15, 2024

great receptionist whenever I call in with questions. And the service lanes are always clean and ready to assist! More

by Blynn
Recommend Dealer
Yes
Employees Worked With
Garrett Erickson, Brian Hanna
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Jan 16, 2024 -

Larry H. Miller Ford Draper responded

We are so grateful for your kind words. Our team strives to provide an exceptional experience for each customer, and it's great to hear that we were able to do that for you. We look forward to the opportunity to serve you again soon.

January 15, 2024

Made an appointment dropped off, called me when the service was completed. Only took about an hour. Thanks. More

by Rolfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Hanna
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Jan 16, 2024 -

Larry H. Miller Ford Draper responded

Thank you for taking the time to share your positive feedback. Our team works hard to make sure each customer is satisfied, and it's wonderful to hear that we were able to meet your needs. We hope that you will continue to choose our dealership for all of your automotive needs.

January 15, 2024

Friendly service writer Kept me informed on progress of my vehicle Nice and clean waiting area and rest rooms More

by Gordybuddell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown service writer
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January 14, 2024

My service director always goes above and beyond to help me out. This has never been the case at other dealerships. More

by peakortho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Price
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January 14, 2024

Promised pick & return did not work. Service beyond an oil change is inflated in price. Work actually done seems to up to standards More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer, Brian Hanna
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Jan 20, 2024 -

Larry H. Miller Ford Draper responded

Steve, I apologize for any inconvenience regarding the pick & return service and pricing concerns. We aim to provide clear and fair service options. If we haven't already discussed this personally, I invite you to contact me so we can address your concerns directly. - Brian Hanna, General Manager, (801) 513-6914

January 13, 2024

Had very bad experience in the past. Made at least 4 appointments for the same issue and after leaving the car all day could not get the right part. Poor customer service 😢 More

by U0819837
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service advisors aka salesmen
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January 13, 2024

Awesome fast service. Kevin was a pro to work with. I’ll be happy to return for my next service. More

by RM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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January 12, 2024

Adam was my service writer and he was great to work with through the entire process. More

by Bretwalters10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Mikels
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January 12, 2024

This is the worst Ford Service center. After saying your truck is ready they made me to wait over 30 minutes. When truck was delivered, it was very dirty. However, I brought truck clean be More

by Vitek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Garrett Erickson, Brian Hanna
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