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Larry H. Miller Ford Draper
Draper, UT
870 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 870 reviews
January 03, 2024
Dropped off the car and Dean kept us in the loop on what was going on with it. Resolved our issues quickly and we picked up the car a few hours after we dropped it off. was going on with it. Resolved our issues quickly and we picked up the car a few hours after we dropped it off. More
by Larry
Employees Worked With
Dean
December 30, 2023
These folks were knowledgeable, accurate, polite, and efficient. They did not try to sell me anything I didn’t want. I felt well cared for by honest people. All the staff, many levels from cleaning, mech efficient. They did not try to sell me anything I didn’t want. I felt well cared for by honest people. All the staff, many levels from cleaning, mechanics, sales all the way up to administration, seemed to enjoy working here. I take that as a very Good sign More
by Gh
Employees Worked With
Tylor, or Terry? - Admin, Gavin from sales both 5 stars
December 30, 2023
Erick was an amazing sales person. He answered all of our questions and was very attentive. I would definitely buy another car from Erick Gonzales. He answered all of our questions and was very attentive. I would definitely buy another car from Erick Gonzales. More
by stefaniequinn03
Employees Worked With
Garrett Erickson, Brian Hanna
December 28, 2023
Ended up at the dealership for over 5 hours and should have been just over an hour. I took my truck in to have the recall taken care of, warranty work on a couple speakers and to have the registration/emi have been just over an hour. I took my truck in to have the recall taken care of, warranty work on a couple speakers and to have the registration/emissions completed. Your techs did the recall, speakers and in doing so reset the computer in turn meant the emissions couldn’t be completed until the truck was driven and all the sensors re-read. They had one of your lot techs drive my truck and did replenish the fuel used and when it was time to pick my truck up, one of the speakers were still bad and needed to be changed out. This is the second bad experience I have had in the last two months. I don’t understand what has changed, but would expect clear expectations to be set with the staff on customer service as we are the ones who keep you in business. I have been, family and friends been purchasing vehicle's from Larry Miller for 25 plus years and not sure if this will be the case moving forward as it is no longer a true Larry Miller, but rather a name now. More
by Rob
Employees Worked With
Don’t know as I dealt with several people.
December 28, 2023
Called and was able to get an appointment. The next day dropped off truck spoke to service manager repairs were made and vehicle was back to me that night. The next day dropped off truck spoke to service manager repairs were made and vehicle was back to me that night. More
by patrick
Employees Worked With
Oscar
