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Larry H. Miller Ford Draper

Draper, UT

4.3
870 Reviews

11442 S. Lone Peak Parkway

Draper, UT

84020

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Showing 870 reviews

December 28, 2023

I had a very good experience with Larry H Miller Ford as they stepped up to take care of an ongoing problem. Their solution showed real integrity. Thank you LHM Ford More

by Karyburns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Stewart , Brian Hanna
December 28, 2023

Worst Ford service department anywhere. A complete and total waste of time taking our Explorer there, not once but twice. Both times we were assured that they had the recall parts in hand More

by Tanja N
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Service
December 27, 2023

Robert in the Quick Lane Service takes really good care of me. Always gets my vehicles in and out in a reasonable time More

by Xolyman
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert in the quick lane
December 27, 2023

Drew and Kevin were very helpful and friendly. Everything went super smooth. Thank you very much! More

by radfordgeoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew and Kevin in service.
December 22, 2023

Drew was very organized, kind, and efficient. He also communicated very well to what would happen and what I needed to do. More

by jwjohansen2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew
Dec 23, 2023 -

Larry H. Miller Ford Draper responded

Your review is a true testament to our team's efforts. We are committed to providing the best customer service and it's wonderful to hear that we were able to meet your needs. We look forward to serving you in the future.

December 22, 2023

Great people make for a great experience! Thank you for another great purchase experience. Easy and painless! More

by IyarKoren
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Judd, Garrett Erickson, Brian Hanna
December 22, 2023

We worked with Brent "Bunk". He was very informative and helpful. Josh was so good to show us the features of the car. Travis was great too! More

by Grandmahoppy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis
December 21, 2023

Very helpful, very friendly! It is always a pleasure every time we deal with these people. More

by randiharrington
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill (sales), Garrett Erickson, Brian Hanna
December 20, 2023

Austin was very helpful, he helped find the solution for my Ford truck! He made the process easy. More

by jedr81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
austin
December 19, 2023

Won’t honer free oil change no ride to pick up truck rude service manager More

by Jjben21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Garrett Erickson, Brian Hanna
Dec 23, 2023 -

Larry H. Miller Ford Draper responded

Hello there, thank you for taking the time to leave a review. It’s unfortunate to hear that you’ve had a negative experience at our dealership. We strive to offer a top-notch visit for all of our customers. I’d appreciate the opportunity to better understand your frustrations so that I can ensure everything has been handled properly. I hope you’ll give me a call soon and we can get this sorted out together. - Brian Hanna, General Manager, (801) 513-6914

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