Larry H. Miller Ford Draper

The service was fine. The service advisor did not communicate well. I asked for an update mid-afternoon and received a message at 7:30 pm. He indicated he would let me kno The service advisor did not communicate well. I asked for an update mid-afternoon and received a message at 7:30 pm. He indicated he would let me know in the morning. I finally contacted him at 1:00 pm. This could be a manpower issue or just disorganization. More

Service ( oil change & tire rotation ) They are competent. Other issues I have with a new truck. They failed to address and or ignore. I would never recommend or purchase anything from LHM. competent. Other issues I have with a new truck. They failed to address and or ignore. I would never recommend or purchase anything from LHM. More

Drew Stewart was super in helping find the problem that emerged while we were 800 miles from home - and on vacation … and getting the Lincoln (not Ford) repaired and road ready again. emerged while we were 800 miles from home - and on vacation … and getting the Lincoln (not Ford) repaired and road ready again. More

Great, friendly, nice, will buy from here again. Repeat customer for sure. Salesman weren’t pushy Repeat customer for sure. Salesman weren’t pushy More

Bill Royer is the awesome sale man Thanks for all your corporate We will buy another hybrid car at the same dealer and sale man like Bill corporate We will buy another hybrid car at the same dealer and sale man like Bill More

Gone from ordering to delivery twice this year, with Andre and eddy, 10 star service, would Definitely recommend! Andre and eddy, 10 star service, would Definitely recommend! More

Thank you to the service department at Larry Miller Ford! Drew and Angela did a fine job and I’m so glad to have my car back in tip too condition!! Always the very best service! Drew and Angela did a fine job and I’m so glad to have my car back in tip too condition!! Always the very best service! More

They keep me informed all the time. Took only half the time they thought it would Took only half the time they thought it would More

Your guys awesome! I will get another car at your dealer again soon thanks for your corporation I will get another car at your dealer again soon thanks for your corporation More

I swore I'd never return to Larry Miller Ford in Draper after multiple horrible experiences! Against my better judgement, I gave them one more shot and was sorely let down again! I called to schedule a 6 after multiple horrible experiences! Against my better judgement, I gave them one more shot and was sorely let down again! I called to schedule a 60K mile service for my Ford F150. They quoted me $1200. I scheduled. Went to drop off truck today, service advisor told me it'd be $1900! I told her I was quoted $1200. She argued that answering service must not have updated prices! She said she couldn't honor the price I was quoted over the phone! End of my business with these fools! I gave them another chance and they still managed to ruin it! Imagine telling someone that you don't want their business!!! More