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Larry H. Miller Ford Draper

Draper, UT

4.3
868 Reviews

11442 S. Lone Peak Parkway

Draper, UT

84020

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Showing 868 reviews

August 25, 2022

Service ( oil change & tire rotation ) They are competent. Other issues I have with a new truck. They failed to address and or ignore. I would never recommend or purchase anything from LHM. More

by Zahnmacher
Recommend Dealer
No
Employees Worked With
No name
Aug 25, 2022 -

Larry H. Miller Ford Draper responded

Hello, thank you for bringing these issues to my attention. I would be happy to speak with you and discuss which issues were missed and what we can do for you and your vehicle going forward. Please reach out to me at your earliest convenience, I look forward to hearing from you. - Phil Pecoraro, General Manager 801-563-4010

August 24, 2022

Drew Stewart was super in helping find the problem that emerged while we were 800 miles from home - and on vacation … and getting the Lincoln (not Ford) repaired and road ready again. More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Stewart - not Fin Dept
Aug 24, 2022 -

Larry H. Miller Ford Draper responded

Thank you for taking the time to review us! I will make sure they get the recognition they deserve. It was our pleasure to provide the service your vehicle needed. Come back again soon if there's anything we can assist you with. - Phil Pecoraro, General Manager

August 20, 2022

Great, friendly, nice, will buy from here again. Repeat customer for sure. Salesman weren’t pushy More

by chettperkins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex, Ryan and Clayton
Aug 22, 2022 -

Larry H. Miller Ford Draper responded

Thank you for leaving us such a wonderful review. Our team was grateful to have given you a wonderful experience at our dealership. We look forward to working with you again in the future! - Phil Pecoraro, General Manager

August 19, 2022

Bill Royer is the awesome sale man Thanks for all your corporate We will buy another hybrid car at the same dealer and sale man like Bill More

by Vanvo65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Royer, Garrett Erickson
Aug 19, 2022 -

Larry H. Miller Ford Draper responded

Thank you for leaving that great review. It was our team's pleasure to have provided a smooth car buying experience. Come back again soon if there’s anything else we can do for you or your new vehicle! - Phil Pecoraro, General Manager

Aug 20, 2022 -

Vanvo65 responded

Thanks It was my pleasure to know your company

August 17, 2022

Gone from ordering to delivery twice this year, with Andre and eddy, 10 star service, would Definitely recommend! More

by Jbird8105
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick shepherd
Aug 17, 2022 -

Larry H. Miller Ford Draper responded

Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Phil Pecoraro, General Manager

August 14, 2022

Thank you to the service department at Larry Miller Ford! Drew and Angela did a fine job and I’m so glad to have my car back in tip too condition!! Always the very best service! More

by Catherine Johnston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Free
Aug 15, 2022 -

Larry H. Miller Ford Draper responded

Thanks for reaching out to us, Catherine! I'll be sure that they both get recognition for their great work on your vehicle. Come back again soon if there's anything we can assist you with. - Phil Pecoraro, General Manager

August 13, 2022

They keep me informed all the time. Took only half the time they thought it would More

by glendanbji9 n
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin price
Aug 15, 2022 -

Larry H. Miller Ford Draper responded

Thank you for that positive review! We are always excited to help service your vehicle and keep you updated on the process. Please come back if you need anything else. - Phil Pecoraro, General Manager

August 11, 2022

Your guys awesome! I will get another car at your dealer again soon thanks for your corporation More

by Vanvo65
Customer Service
Recommend Dealer
Yes
Employees Worked With
Garrett Erickson
Aug 12, 2022 -

Larry H. Miller Ford Draper responded

Thank you for that great review! Our team was happy to take care of you and your vehicle. Rest assured, they will receive the recognition they deserve. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future! - Phil Pecoraro, General Manager

August 06, 2022

I swore I'd never return to Larry Miller Ford in Draper after multiple horrible experiences! Against my better judgement, I gave them one more shot and was sorely let down again! I called to schedule a 6 More

by snowman0930
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service advisor mgr
Aug 08, 2022 -

Larry H. Miller Ford Draper responded

Thank you for taking the time to leave your feedback concerning the pricing estimates with your F-150 service visit. I apologize that there was a miscommunication internally, that is on me and my team. We should have had clear and concise information for both the service team helping you directly and the team members answering the phones. We look forward to continuing to work with you on this issue. - Phil Pecoraro, General Manager 801-563-4010

Aug 08, 2022 -

snowman0930 responded

I appreciate you owning your mistakes! However, due to several bad experiences at LHM FORD, I will not be a returning customer!

July 29, 2022

I've always had excellent service there. It really makes owning a car that I bought from Larry Miller a pleasure. More

by Sbrandt9243
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Jul 29, 2022 -

Larry H. Miller Ford Draper responded

Thank you for taking the time to review us. It was our pleasure to have provided you with the great customer service you deserve. If there is anything else you need please let us know. - Sophia Foresta, Marketing and Operations Manager

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