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Larry H. Miller Ford Draper

Draper, UT

Overview
Reviews
Vehicles
4.3
868 Reviews
Call Dealership (801) 742-5237

11442 S. Lone Peak Parkway

Draper, UT

84020

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Showing 868 reviews

June 29, 2022

Truck steering wheel gressy and dirty. Service to include a wash which never happened. Service always "finds" something that cost additional on AZ vehicle with 23k mileage. More

by LarsonLMCS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Department
Report | Print
Jul 05, 2022 -

Larry H. Miller Ford Draper responded

Hello there, thank you for taking the time to leave a review. It’s unfortunate to hear that your wheel was left greasy after your service. If you would like to give me a call, we can break down your pricing and ensure that everything was handled properly. I hope to hear from you soon so that we can arrive at a resolution if necessary. - Sophia Foresta, Marketing and Operations Manager, 801-256-3237

June 29, 2022

Alex, my service advisor, was very helpful. Got a quick oil change and brake check while I waited. Good experience. More

by billa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Jun 30, 2022 -

Larry H. Miller Ford Draper responded

It's so great to hear from you, Billa! Alex was happy to check your vehicle's brakes and get its oil changed. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future! - Sophia Foresta, Marketing and Operations Manager, 801-256-3237

June 23, 2022

Very very helpful friendly and efficient and got me in an out!!! We will come back again and look up that serviceman. More

by Downsgl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Erickson
Report | Print
Jun 24, 2022 -

Larry H. Miller Ford Draper responded

Thank you for your wonderful recommendation! Our service team always strives to provide a quick and efficient experience for our customers. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future! - Sophia Foresta, Social Media Manager

June 22, 2022

This was the worst experience I have ever had with a Service Department! Three days to attempt a diagnostic on a AC issue with my truck! Finally had to pick the truck up, as they were unable to even loo More

by Rmartin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Service Writer
Report | Print
Jun 24, 2022 -

Larry H. Miller Ford Draper responded

Rick, it was a pleasure to speak with you today. If you ever need me in the future, you now have my contact information. Please let me know if there is ever anything I can assist with. - Sophia Foresta, Social Media Manager, 801-256-3237

June 22, 2022

I have always taken my truck here. And Rhett has always taken care of me! More

by Dbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhett
Report | Print
Jun 23, 2022 -

Larry H. Miller Ford Draper responded

Thank you for always choosing our service department! It's always our pleasure to get your repairs done reliably and efficiently. Rhett and the team will be happy to hear about your review. Stop by and see us if you need anything else down the road! - Sophia Foresta, Social Media Manager

June 20, 2022

Olivia and Travis were so great to work with. Didn’t waste our time and answered all of our questions. It was all a painless process! More

by lychee-veins-0p
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis
Report | Print
Jun 20, 2022 -

Larry H. Miller Ford Draper responded

Thank you for reaching out to us! It was our pleasure to answer all of your questions and make sure that you had a painless process. I'll be sure to give them both the recognition that they deserve. We hope to work with you again in the future! - Sophia Foresta, Social Media Manager

June 17, 2022

First rate service department--eficient, transparent, job done right the first time, good communication throughout. More

by bnaploop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Erickson
Report | Print
Jun 20, 2022 -

Larry H. Miller Ford Draper responded

Thank you for choosing our service department! It was our pleasure to provide great communication throughout your time with us. Please let us know if there’s anything else that we can do for you in the future. - Sophia Foresta, Social Media Manager

June 16, 2022

Very organized when I showed up friendly service nice waiting room with amenities and internet access More

by CFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Sanchez , Garrett Erickson
Report | Print
Jun 17, 2022 -

Larry H. Miller Ford Draper responded

Thank you for coming to our dealership, CFF! It was our pleasure to provide an accommodating experience for you. We are happy to have earned your recommendation. Come visit us again soon! - Sophia Foresta, Social Media Manager

June 09, 2022

Our sales person was exceptional! Very respectful and intelligent young man Thank you for the fast service More

by HansenG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan bridges, Garrett Erickson
Report | Print
Jun 10, 2022 -

Larry H. Miller Ford Draper responded

Thank you for reaching out to us, Hansen! It was our pleasure to help you out during your service appointment. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future! - Sophia Foresta, Social Media Manager

June 09, 2022

Excellent communication throughout the entire process. They were quick, provided great information and were so easy to work with. More

by nanderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Erickson
Report | Print
Jun 10, 2022 -

Larry H. Miller Ford Draper responded

It's great to hear from you! We always strive to provide excellent communication during your time with us. Please let us know if there’s anything else that we can do for you in the future. - Sophia Foresta, Social Media Manager

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