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Larry H. Miller Ford Draper
Draper, UT
870 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 870 reviews
August 05, 2016
Excellent customer service Would recommend this dealership they have awesome customer service and our repair was completed as promised. The day and time committed was as they co Would recommend this dealership they have awesome customer service and our repair was completed as promised. The day and time committed was as they committed. More
by Suzy
Employees Worked With
Eric
August 01, 2016
Superb customer service While traveling on a road trip, the "service engine" light came on in our truck as we were approaching SLC near the end of the day. We called them an While traveling on a road trip, the "service engine" light came on in our truck as we were approaching SLC near the end of the day. We called them and they told us, without hesitation, to bring our truck in the next morning (on a Saturday). And they would take a look. Not only did they take a look, but they diagnosed the problem quickly, made the necessary repairs and got us back on the road that afternoon. Phenomenal!! Our service advisor and technician both treated us as long-time customers. They were polite, personable and very professional in every respect. They provided several updates throughout the day as well ensured our comfort during our wait. We could not have asked for a more pleasant experience in our time of need. These guys were great!! More
by ron212
Employees Worked With
Dan Collins, Jerry Worthen
July 29, 2016
Oil change I always request to have my car looked @ by Mr. Storrs he is GREAT, HONEST & very HELPFUL. I like that they have a room for my kids to play, & they lo I always request to have my car looked @ by Mr. Storrs he is GREAT, HONEST & very HELPFUL. I like that they have a room for my kids to play, & they loved getting a treat! Everyone is very polite @ the Sandy location & it's worth a little drive for me. More
by Explorer
Employees Worked With
Storrs
July 27, 2016
Super quick service We needed an oil change during a road trip, and LHM Ford was very helpful. They got us in and out in about 30 minutes and we were on our way. Very fri We needed an oil change during a road trip, and LHM Ford was very helpful. They got us in and out in about 30 minutes and we were on our way. Very friendly & helpful staff! More
by JustRite77
Employees Worked With
Madisyn Mower
July 26, 2016
Great place It was a great experience work with Will, he was there from the beginning of the end. Everyone was very helpful and friendly. Please let Will know, th It was a great experience work with Will, he was there from the beginning of the end. Everyone was very helpful and friendly. Please let Will know, thank you so much! Love the Ford Edge! More
by Jay
Employees Worked With
Will
July 25, 2016
Service department am was a little cold Felt as if I was putting the employees out. All I wanted was a second key for my sons car. After having to leave and go get the car that needed the ne Felt as if I was putting the employees out. All I wanted was a second key for my sons car. After having to leave and go get the car that needed the new key the sales rep was a little more friendly. However when I went to pay the girls acted as if it was a pain to take my money More
by Firedawg, Chief1
Employees Worked With
Service Desk
July 25, 2016
First service Prompt service and returned the car within the time frame promised. Giving me a survey with a required minimum number of words isn't a good idea! Prompt service and returned the car within the time frame promised. Giving me a survey with a required minimum number of words isn't a good idea! More
by harleydlaird
Employees Worked With
Didn't get his name
July 23, 2016
Excellent My experience was a very positive experience. Joshua was very informative and professional. I would purchase another vehicle from Joshua. Also, Joe My experience was a very positive experience. Joshua was very informative and professional. I would purchase another vehicle from Joshua. Also, Joe the manager was very professional and very easy to work with. More
by Bmartino
Employees Worked With
Joshua
July 19, 2016
Great low pressure dealer The selection was great, knowledgeable but not pushy salesman (Tony) great service options and option salesperson would recommend to friends and famil The selection was great, knowledgeable but not pushy salesman (Tony) great service options and option salesperson would recommend to friends and family and would go back myself More
by April
Employees Worked With
Tony
July 16, 2016
Oil change/ emissions test Make an appointment only to find that the line of cars waiting for service, nullified the effectiveness of said appointment. Hour 1: middle aged man s Make an appointment only to find that the line of cars waiting for service, nullified the effectiveness of said appointment. Hour 1: middle aged man sitting across from me playing his tablet games on full blast is somewhat irritating but I am patient. Hour 2: my vehicle has arrived at the front of the line. Man has been playing the same game the whole time. I know this because the music is god aweful. I move to the other side of the waiting room. 0.5 hours later and my vehicle is pulled into a bay. Progress. Hour 3: I Begin to contemplate life choices. Start to miss my family. Hunger setting in. Maybe my wife was right in that I should have taken the truck to anywhere else. Our maintenance package we purchased once rationalised my decision to come here. Tell my wife and kids I love them. More
by Excitebike
Employees Worked With
Mike
