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Larry H. Miller Ford Draper

Draper, UT

4.3
870 Reviews

11442 S. Lone Peak Parkway

Draper, UT

84020

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Showing 870 reviews

April 26, 2016

Bad sales experience even worse on service The sales person had slipped in a bunch of add-ons which I had explicitly said no to (early warning sign of bad ethics). Then there were two mechanica More

by Frustrated33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Multiple
May 25, 2016 -

Larry H. Miller Ford Draper responded

If at all possible, I'd like to speak with you and learn more about what may have happened. Please reach me at (801) 285-9889 at your earliest convenience. Thank you. -Phil Pecoraro, General Manager

April 24, 2016

hassle free Totally ready to do business. Travis was a pro. They were fast and NOT pushy. Had deal done in 15 min. Out the door in an hour. More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
travis
May 12, 2016 -

Larry H. Miller Ford Draper responded

Glad we could get your taken care of and on your way quickly. -Phil Pecoraro, General Manager

April 22, 2016

Excellent Customer Service The dealership was great about communicating the status of the repairs to my vehicle. I was notified when the part arrived in order to schedule my nex More

by ksb123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Rudy
Apr 25, 2016 -

Larry H. Miller Ford Draper responded

I'm very happy to hear this. We appreciate your patience and your business and look forward to seeing you again! -Phil Pecoraro, General Manager

April 21, 2016

Very helpful I have bought two trucks from you guys. Other then the wheeling dealing with the salesman I would come back. But on my traid in I would have stuck to More

by 338lapua
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember the salesman thought I was lowballed
Apr 25, 2016 -

Larry H. Miller Ford Draper responded

We appreciate you honest review and we look forward to improving upon your experience next time. -Phil Pecoraro, General Manager

April 21, 2016

Very Satisfied Victoria S., my sales rep, was extremely helpful and went the extra mile. LHM had the best price in the valley and best selection of vehicles. More

by Truckgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Severance
Apr 25, 2016 -

Larry H. Miller Ford Draper responded

That's great to hear! Thank you for your review! -Phil Pecoraro, General Manager

April 16, 2016

No service Had an appointment at 9:15. Got there at 8:30. Told the service guy there was a noise coming from the drivers side front sounded like metal on metal w More

by Cowley5631
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Don't know the service guys name
Apr 25, 2016 -

Larry H. Miller Ford Draper responded

I'm incredibly sorry for the lapse in communication and I will be sure to use this as a training opportunity with the team. I hope that we can earn your business back in the future! -Phil Pecoraro, General Manager

April 11, 2016

window replace we form UT to visit family in colorado ,suddenly the back seat the window can't be roll up, I contact Denver dealer and got very fast and profession More

by abby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Apr 11, 2016 -

Larry H. Miller Ford Draper responded

Happy everything got worked out! -Phil Pecoraro, General Manager

April 09, 2016

Check up They were very helpful and professional. Would recommend them to any ford owner. When I pulled in to see what was wrong they first took the vehicle ou More

by Jtwenty8
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Keith
Apr 11, 2016 -

Larry H. Miller Ford Draper responded

Thank you for trusting us with your vehicle! I'm happy to know that we could help get you back out on the road! -Phil Pecoraro, General Manager

April 06, 2016

The price was very good management and sales made sure I recieved everything told to me. The mud flaps that were put on we're not what I wanted so they are getting the right More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David and John
Apr 11, 2016 -

Larry H. Miller Ford Draper responded

Great to hear. Thanks for taking the time to leave this review! -Phil Pecoraro, General Manager

April 06, 2016

Great experience. Took my 2005 Ford Focus in to get the drivers seat repaired installed. a week ago The back was broken and they had to order a new part. The parts fo More

by houndog2
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Rudy
Apr 11, 2016 -

Larry H. Miller Ford Draper responded

I'm glad we could help out with your vehicle's seat! Thanks for leaving this review. -Phil Pecoraro, General Manager

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