
Larry H. Miller Ford Draper
Draper, UT
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Having transmission issues on a 2021 ranger. It was sent in because I felt it slipping and it also didn’t go into reverse. After the diagnostic, they said in fact there is transmission issues It was sent in because I felt it slipping and it also didn’t go into reverse. After the diagnostic, they said in fact there is transmission issues and they can’t get it in for 2 months from now. They said it was safe to drive until then, however after coming back to me I was driving it around and completely lost power. I was nearly T-boned by another vehicle. More
The whole process of finding the right Truck Everyone was pleasant to work with I would strongly recommend Olivia Dennison over at Larry H Miller in Draper Utah pleasant to work with I would strongly recommend Olivia Dennison over at Larry H Miller in Draper Utah More
Excellent service, great communication. My truck was ready in a short period of time even though that the service department was busy. Great experience as usual. Only thing is please upgrad My truck was ready in a short period of time even though that the service department was busy. Great experience as usual. Only thing is please upgrade your point of sales with a tap feature. More
I have had my truck serviced at Garff and now Miller. My experience at Miller today was fantastic. Heads above your competitor in west valley. Great job — I am sold! My experience at Miller today was fantastic. Heads above your competitor in west valley. Great job — I am sold! More
With every time I’ve had to go to this dealership they have always given me a diagnosis different than the other professional diagnoses I’ve had and it always costs hundreds of dollars more, they always t have always given me a diagnosis different than the other professional diagnoses I’ve had and it always costs hundreds of dollars more, they always try to add something onto the service, things that are perfectly fine, and always costs me hundreds of dollars. My car ends up working fine after refusing what they offer. The communication at this dealership is horrible. Every single time I’ve gone, I’ve had terrible experiences with communication. It usually takes 15 minutes on hold to get a representative, and they always have to transfer me to another representative and it’s a mess, it’s crazy how only one person knows about or can look up the status of my car. After calling and texting for updates for 3 days straight, I finally got an answer saying my car was done, but no one ever reached out to me to tell me my car was ready to pick up (was I just supposed to know? if I didn’t call, how much longer would I have to wait?) I have come a few times mostly because I need a certified dealer and there is no other option, otherwise I would never come here again. The communication especially is horrible. More