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Larry H. Miller Ford Draper

Draper, UT

4.2
872 Reviews

11442 S. Lone Peak Parkway

Draper, UT

84020

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Showing 872 reviews

August 02, 2015

Great service Completed service before expected. Shuttle service was prompt and very personable. This visit was quick and all services needed were handled with go More

by LR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service manager
Aug 12, 2015 -

Larry H. Miller Ford Draper responded

Thank you for trusting us with your vehicle's service needs. I'm happy we were able to get you taken care of. -Phil Pecoraro, General Manager

July 18, 2015

Biggest phony dealer ever Well to start this out I am in the United States Army and I thought the ford dealer would help me out a little but I went there and "purchased" a 2008 More

by Jeffmclaren
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Houston
Aug 12, 2015 -

Larry H. Miller Ford Draper responded

I'm very sorry you feel this way. Unfortunately the financing and approval process is handled by the banks and not by our dealership. Occasionally issues like this arise once the process is in the bank's hands. We wish we could do more to help, and hope that we can earn back your business in the future. If you have any questions whatsoever about the financing process, I invite you to reach out to me directly. -Phil Pecoraro, General Manager

June 01, 2015

After the sale I purchased a used vehicle here. The salesman was great up front, but when I came to pick up my vehicle after it was detailed, I was sadly disappointe More

by Not too happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
n/a
Jun 05, 2015 -

Larry H. Miller Ford Draper responded

I’m sorry if there were any misunderstandings or errors in communication. I’d like the opportunity to speak with you and clarify those if possible. You can reach me directly at (801) 563-4010. Thank you. -Phil Pecoraro, General Manager

May 17, 2015

Parts department knows nothing about what they are selling Went to pick up antifreeze. Parts guy had to ask me what type I needed even after I told him the exact vehicle I needed it for. He also added the comf More

by lhmsucks
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
N/A
May 28, 2015 -

Larry H. Miller Ford Draper responded

Our Parts and Service teams strive to be as thorough as possible in their diagnosis and delivery as to provide you with the best information and service for your vehicle possible. Sometimes this does include additional questions and inquiries just to be safe. We apologize if this felt unnecessary. Please know that it was done with the best of intentions. We hope we can provide you with a better experience next time. -Phil Pecoraro, General Manager

March 07, 2015

Lincoln MKX purchase! My experience has been wonderful from the day I came in to purchase my new car and continues to be great with the service center! More

by Carla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Davis , Alex Guerrero
Mar 11, 2015 -

Larry H. Miller Ford Draper responded

Thanks for telling us about your experiences with us. Our customers' feedback is extremely important to us, and I am glad to hear you have enjoyed your visits. Thank you for your business! Phil Pecoraro, General Manager

March 03, 2015

Great place to buy a vehicle I live in California and bought my daughter a car as she lives in Utah. The process was easy. The people were friendly, helpful, & great. They More

by viksharma99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Davis
Mar 04, 2015 -

Larry H. Miller Ford Draper responded

Thank you for allowing us to help you and your daughter with your needs. I am very glad to hear that your experience was pleasant. Please let us know if there is ever anything we can do for you. -Phil Pecoraro, General Manager

February 02, 2015

Great service I liked the fact that we made an appointment and when we arrived they took it right in and they took the amount of time that they told us it would. More

by smilinandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Feb 06, 2015 -

Larry H. Miller Ford Draper responded

Thank you for leaving us your feedback! I'm glad everything was enjoyable. -Phil Pecoraro, General Manager

January 09, 2015

Great Service Fast and Very nice Lounge I bought my Ranger from Larry Miller Ford in 2010. I have been very happy with their service every time I have gone to them. The lounge is very comf More

by Mickey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy
Jan 29, 2015 -

Larry H. Miller Ford Draper responded

I'm glad to hear this! Thanks a lot for your feedback. -Phil Pecoraro, General Manager

January 03, 2015

In and Out In and out and it's not about a good hamburger. Best dealership I've ever been associated with. Keep up the good work - thanx. More

by lion_eyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beth
Jan 29, 2015 -

Larry H. Miller Ford Draper responded

Thank you very much for your review! -Phil Pecoraro, General Manager

January 02, 2015

Buyer Beware deceptive sales tactics Bottom line They will lie to you, they pulled my credit 15 times without authorization and destroyed my credit, They will try to bully you in a deal t More

by pilotdavid
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe, PHil P, Greg Johnson
Apr 02, 2015 -

Larry H. Miller Ford Draper responded

I'm very sorry to hear you feel this way. I would love to speak with you and see if there is anything I can do to earn your business back and clarify any of your concerns. Please reach out to me at (801) 563-4010. -Phil Pecoraro, General Manager.

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