
Larry H. Miller Ford Draper
Draper, UT
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Good service. Nice friendly staff. I don't appreciate their $16.00 service charge. There was no mention of this up front. Sleazy????? LHM deserves better Nice friendly staff. I don't appreciate their $16.00 service charge. There was no mention of this up front. Sleazy????? LHM deserves better More
I made an early appointment on Monday and never heard anything until I called them multiple times in the afternoon. They hadn’t even diagnosed the problem yet. I finally got a call around 4pm with the es anything until I called them multiple times in the afternoon. They hadn’t even diagnosed the problem yet. I finally got a call around 4pm with the estimate and was told they probably couldn’t get the part in by closing time but would have it done in the morning. I finally received a phone call the next afternoon. The bill was over the estimate and seems excessive. More
Personnel upfront do a great job, but the quality control their technicians needs improvement. I have left several reviews and have seen zero follow up from their leadership. This is a clear sign that they d their technicians needs improvement. I have left several reviews and have seen zero follow up from their leadership. This is a clear sign that they do not care about who keeps them in business. Once I use what I have paid for from my warranty, I will not be returning to this dealership nor any Larry Miller dealership. It isn’t the same genuine care for customers that was once there when the Millers owned the business. More
We always have a great experience when bringing in our vehicle, they always treat us great and get things done quickly and efficiently. vehicle, they always treat us great and get things done quickly and efficiently. More