
Larry H. Miller Ford Draper
Draper, UT
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I liked the experience. There was a bit of confusion as far as the price that was negotiated but that was on my part. I got a great car at a great price! Highly satisfied! far as the price that was negotiated but that was on my part. I got a great car at a great price! Highly satisfied! More
Yearly service package (3X): oil change and tire rotation plus a quick check of fluids and the car to assure me nothing is wrong. Very good deal. Quick service. No appointment necessary. I like all that alo plus a quick check of fluids and the car to assure me nothing is wrong. Very good deal. Quick service. No appointment necessary. I like all that along with the complimentary car wash. More
Ben Ladue, Eddie Fischer(?) and Gary Hummel were great to work with. They were all friendly and answered all of our questions. They worked with us on options and pricing, and Hummel explained the extended work with. They were all friendly and answered all of our questions. They worked with us on options and pricing, and Hummel explained the extended warranty thoroughly. More
Service was excellent. The work was finished in a reasonable amount of time. The waiting room was well laid out and a good place to spend a few minutes waiting for the work to be completed. reasonable amount of time. The waiting room was well laid out and a good place to spend a few minutes waiting for the work to be completed. More
Rhett is awesome. He was really friendly, knowledgeable and courteous. I have used this dealership quite often and always get treated with respect. The place is clean too! The lounge area and workstatio and courteous. I have used this dealership quite often and always get treated with respect. The place is clean too! The lounge area and workstations are really helpful too. More
Wendy your sale representative help me get a great price on oil changes, I ask her about a quote on tires and your price was equal to the lowest price that I had found. They did a great job on the oil chan on oil changes, I ask her about a quote on tires and your price was equal to the lowest price that I had found. They did a great job on the oil change and I love my new tires and the truck was returned to me clean. Wendy was of great help to me and because of her and the quality of work preformed on my truck I will be back. More
Windows look terrific. There is one little scratch in the tint on the rear drivers side door. It's not really worth returning for, but I would like you to take a look at it when I come in for service an the tint on the rear drivers side door. It's not really worth returning for, but I would like you to take a look at it when I come in for service and see if it can be fixed. More
Came in for our 60k service for our Ford 2010 Explorer. When picking it up the price was about double what I was expecting. I had received an email from customer service several days before explaining all When picking it up the price was about double what I was expecting. I had received an email from customer service several days before explaining all the 60k would include with prices. What they email said and what they did were two completely different lists. We spoke with Keith and showed him the email I had received and they honored the amount I was told I would be. It is very unusual for corporations to actually take care of there customers but this location did (90th so 200 w Sandy). To my amazement we walked out paying what we were told! We were totally satisfied with the way it was handled. They did not hassle us nor did we case a scene. It was worked out before we even arrived to pick up the vehicle. I will for future services make sure we all have a general cost and what services are to be rendered. Thank you for great customer care. More
Wende always makes me feel like she knows and remembers me whether she does or not. She always knows how to make me comfortable in a world of men who can be a little intimidating whether they mean to or me whether she does or not. She always knows how to make me comfortable in a world of men who can be a little intimidating whether they mean to or not. I've always received quick service without pressure and always felt at home and comfortable and been informed exactly what was done and why. They are great. More
I would recommend your dealership for service every time over the dealership on 1300 South. The reasons; friendly prompt service when I pulled into the service bay, thorough discussion of what the issues w over the dealership on 1300 South. The reasons; friendly prompt service when I pulled into the service bay, thorough discussion of what the issues were with the car and how they would be repaired, car washed upon return. Given my recent visits to the 1300 South service center my expectations were exceeded at the Sandy Dealership. Only once, after a complaint to the Service Manager at the 1300 South dealership, did I feel they treated me as a valued customer, but at the Sandy dealership it was a completely different experience. As customers we always have choices and I'll choose the Sandy Service Center every time. Thanks Richard! Dave Adams More