Larry H. Miller Nissan 104th

My car was determined to be a total loss by my insurance company and all of a sudden, I was car-less and had to find something quickly and within my budget. I used CarGurus, Cars.com and Craigslist and was shopping for three days. I found a used car on CarGurus, and I was ready to sign, but I just needed to look a little more. Until I found this beautiful Nissan Rogue 2019 at cars.com. I called and Sterling from sales helped me. I took the car for a test drive and boy was I pleased! Sterling and Eric were very knowledgeable and extremely helpful. They treated me with care and they paid attention to every single detail I had in mind. They had answers to all my questions and they took the time to explain all the steps to me. I had a limited budget and Sterling jumped through hoops to get me the deal that I wanted. They went above and beyond to address all my concerns and meet all my expectations. I am so pleased to have found them and I am so happy with my new car.

Your service is as good as it gets. Simon and his team did a great job. We bring both of our cars in for all of there maintenance and have never been disappointed.

Larry Miller @ 104th has a large inventory but did not have a Storm Blue color Nissan Altima AWD SV. But your specialist, Sterling Spencer went the "extra mile" and found one at your other location and drove it to 104th for me to test drive. Sterling is a very personable and knowledgeable individual, he spent time with us explaining all the features and benefits. Sterling is not your typical salesman, there were no pressures to buy and he took all the time I needed to make a decision. He was very honest in his approach, letting us know that he is here to help us pick a good fit, the right vehicle. Great touch by having the owner's dog at the Dealership making buying a vehicle less stressful-made me relax more before buying. Keep up the good work with a relaxing atmosphere. People are more willing to stop in where there is a more comfortable, relaxing, friendly approach to car buying. Also, great feature from your Service Dept., vehicle was ready on time when I was asked by your Service Advisor when I wanted work completed. Lyft driver gave me a ride home (no cost to customer within 10 miles from Dealership), that's a great features. I usually need to make arrangements to drop-off my car and get someone to pick me up and give me a ride home. Keep up the Good Work!! . Did not have one there but your Salesman Sterling Spencer found one at your other Dealership and he drove there and picked-up a Storm Blue for me.

The car is fine. I was told that my vehicle had all these extras and I didnt. I should of know when he handed me the keys and didnt inspect or show me how any of it works. I will no be going back nor do I reccomend it. I will just wave goodbye in my rear view mirror as did the dealer did to me the night I bought it!

I attempted to buy a car from one of their other dealerships and the sales people didn't seem to want the business I stopped in to the Westminster location on the way home and stated my case to Sterling who promptly said he was going to make the deal happen and he did good every step of the process at the Westminster dealership was professional quick easy and I'm very satisfied

I went in for an oil change. The service guy up sales the package of 3 oil changes ,tire rotation,and 3 point inspection, and car washes. After an hour an half, when I went to check out, another service guy helped me. First he asked me to sign papers and didn't go over what they where, and I told him "aren't you going to go over inspection?" His response was after you sign these papers" (as he rushed through) When he went over the inspection he didn't mention tire rotation, so I asked if they did it since it wasn't mentioned. He had no idea, so he asked the other techs who weren't sure. One tech overheard and said he would go grab my car and do rotation. As he grabbed my keys another tech came over and said she did it but forgot to write it down. When I asked the service guy if the did the car wash, he said "no because it was broken and wouldn't be up for another 30days. He DIDNT offer any compensation for the next time. This place has no communication and I will be dreading the next time I go in for oil change since I have 2 more oil changes in my package I bought.

Who plans for an hour and a half for an oil change and tire rotation? I didn’t but as it turned out, I should have.

If you need a new or used car or truck, buy it from Larry H. Miller-Nissan in Thornton. I'm typically extremely mistrusting of dealerships and car salesman. However, my experience here was positively unexpected. Sterling was gracious, forthcoming, caring and treated me with respect. The sales team here provided me with the details and information I needed to feel solid with my purchase. When you buy a car here, it won't feel like you have purchased a car from a dealership, it will feel like you've bought your car from a trusted friend.

Sterling was informational, honest, transparent and helpful with my first time buying a car experience. I really appreciated his calm attitude and outgoing personality while assisting me. He helped with my transportation to the dealer as well as negotiating. I highly recommend him and the dealership. I’m telling all my friends!

The service and employees at this dealership go above and beyond. The service advisor, Martin Gonzalez was great. He made me feel welcomed. The service customer area is great. There is coffee, bottled water, and very comfortable seats and a large TV.