Larry Miller @ 104th has a large inventory but did not have a Storm Blue color Nissan Altima AWD SV. But your specialist, Sterling Spencer went the "extra mile" and found one at your other location and drove it to 104th for me to test drive. Sterling is a very personable and knowledgeable individual, he spent time with us explaining all the features and benefits. Sterling is not your typical salesman, there were no pressures to buy and he took all the time I needed to make a decision. He was very honest in his approach, letting us know that he is here to help us pick a good fit, the right vehicle.
Great touch by having the owner's dog at the Dealership making buying a vehicle less stressful-made me relax more before buying. Keep up the good work with a relaxing atmosphere. People are more willing to stop in where there is a more comfortable, relaxing, friendly approach to car buying.
Also, great feature from your Service Dept., vehicle was ready on time when I was asked by your Service Advisor when I wanted work completed. Lyft driver gave me a ride home (no cost to customer within 10 miles from Dealership), that's a great features. I usually need to make arrangements to drop-off my car and get someone to pick me up and give me a ride home.
Keep up the Good Work!!
. Did not have one there but your Salesman Sterling Spencer found one at your other Dealership and he drove there and picked-up a Storm Blue for me.